- Report: #1481350
Complaint Review: Corvette Mods - Ft. Worth Texas
Reported By:
Warren -
Merrillville, In, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Corvette Mods
10100 Hicks Field RD Ft. Worth, 76179 Texas, United States
Phone:
1-888-784-6921
Web:
corvettemods.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Corvette Mods corvettemods.com Takes money, doesn't ship in stock parts, won't refund money. Ft. Worth Texas
I ordered a part that was in stock from Corvette Mods. My debit card was immediately debited for the full purchase amount upon completing the transaction. However, one week later, my order had not been processed or shipped. When I contacted through email and the phone, I was told, it would be a week or more before it was processed and shipped.
The next day, June 27th, I cancelled the order and requested a refund. I followed up with a phone call to "Richard" at customer service line. He told me it would be sent to the order department and taken care of. Three days later it was still not cancelled nr my money refunded. When I stated I would report it to BBB and TX State Attorney General, they responded and said no need to contact anyone, they are working on getting my order cancelled and money back.
Today, July 2, 2019, I receive an email that the order is cancelled, but then given a tracking # to track order. I have not received a refund as of yet. Previously, I had encountered a similar situation with Corvette Mods, but they refunded the money without this issue. It seems like a con to debit someone's account without shipping the order. I have not had this happen at any other places I purchase parts for my car.
