- Report: #1354621
Complaint Review: Costa Del Mar - Daytona Beach Florida
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Author Not Confirmed
Why?
Costa Del Mar
2361 Mason Avenue, Suite 100 Daytona Beach, 32117 Florida, USA
Phone:
(800) 447-3700
Web:
https://www.costadelmar.com/us/en/home
Categories:
Business Rating:
(0)
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Costa Del Mar Costa Lieftime Warranty is a lie and false advertising Daytona Beach Florida
I am a fisherman and outdoorsman, and I have seen a lot of advertising about Costa Del Mar sunglasses and them being backed by a litefime warranty. I decided to give them a try, and I was happy with what I saw. However, in less than two years on of the arms broke at the hinge because they attached at the hinge by a small piece of plastic. I was not waooried because I knew about the lifetime warranty, and I would only have to pay the $11.95 waranty processing fee. To my dismay, I was told this was a normal break that needed to be paid by the cosumer. All in the repair and shipping were qouted at just under $60.00. It was then that I learned that the lifetime Warranty only covers product defects, and the defects are at the descreation of Costa Del Mar. I spoke to a local optomotrist, and he said he has yet to see any pair he has sold to be covered under the lifetime warranty. This is the last pair of Costas I will ever pay for. I have been completely satisfied with my Natives and the warranty that covers their product. Therefore, I will be sporting Natives from here on out. I am gussing Costas are geared for the want to be consumers that never head out into the outdoors. Not my type of product or company.
