- Report: #1379515
Complaint Review: Costa Del Mar - Daytona beach Florida
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Costa Del Mar
2361 mason avenue suite 100 Daytona beach, 32117 Florida, USA
Phone:
386-274-4000
Web:
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Costa Del Mar Costa Sunglasses Falsely claiming damages to returned sunglasses to avoid refunding me Daytona beach Florida
I ordered a pair of costa sunglasses online, however they did not fit my face. I sent the glasses directly back to the returns address on the costa website. After three weeks of waiting for a refund, the returns director Wendy Woodard falsely stated that the lenses were scratched to avoid refunding my money. I stated on the phone that the returns facility had possession of these glasses for three weeks and I had not received any contact from the company about the damages. I have not received these glasses back or a refund and when I call they tell me to contact Fed Ex about the damages and lost package. This customer service and returns facility is a joke. Won't be purchasing any more apparel from Costa Del Mar!!
