- Report: #235332
Complaint Review: Countrywide Home Loans - Calabasas California
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Author Confirmed
Why?
Countrywide Home Loans
4500 Park Granada Calabasas, 91302 California, U.S.A.
Phone:
818-225-3000
Web:
N/A
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Business Rating:
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Countrywide Home Loans, Countrywide Financial Corporation Liars & Thieves Ripoff Calabasas California
We have some equity in our home. We needed some cash so decided to refinance, and had an appraisal scheduled. Our loan is through Countrywide, but due to advertising on their website I decided to call them.
Their Loan Officer assured me - due to my great credit scores - a Home Equity Line of Credit would be a faster & more cost-effective avenue to free up some cash. After interviewing me he also stated I was extremely well-qualified to receive the funds.
Below is the email I sent Countrywide after we were denied. Countrywide appears to have an honorable employee, so I have replaced her name with ****.
Daniel,
When we first talked I told you I was an Independent Contractor & that I subcontracted to two companies. I also told you I receive 1099 Tax Forms, which should have further confirmed my self-employment status.
I was then shuttled to ****, the Processor; she had been informed of none of this.
We went over my work history, but that, too, was not relayed to ****.
Prior to talking to you we had been ready to re-finance our house, but because of what you said, I brought that to a halt and believed Countrywide would come through with a Home Equity Line of Credit - which I learned today isn't going to happen.
Thanks to you good folks I have made promises I may not be able to keep and a solid week of my time has been wasted, AND due to conversations with ****, my cell phone bill has now increased.
Also, Countrywide has a non-refundable $35.00 of our money, money that could have been spent elsewhere.
I am a widower with a 16-year-old son and am not happy.
I hope you can sleep at night
Bruce
Phoenix, Arizona
U.S.A.
Their Loan Officer assured me - due to my great credit scores - a Home Equity Line of Credit would be a faster & more cost-effective avenue to free up some cash. After interviewing me he also stated I was extremely well-qualified to receive the funds.
Below is the email I sent Countrywide after we were denied. Countrywide appears to have an honorable employee, so I have replaced her name with ****.
Daniel,
When we first talked I told you I was an Independent Contractor & that I subcontracted to two companies. I also told you I receive 1099 Tax Forms, which should have further confirmed my self-employment status.
I was then shuttled to ****, the Processor; she had been informed of none of this.
We went over my work history, but that, too, was not relayed to ****.
Prior to talking to you we had been ready to re-finance our house, but because of what you said, I brought that to a halt and believed Countrywide would come through with a Home Equity Line of Credit - which I learned today isn't going to happen.
Thanks to you good folks I have made promises I may not be able to keep and a solid week of my time has been wasted, AND due to conversations with ****, my cell phone bill has now increased.
Also, Countrywide has a non-refundable $35.00 of our money, money that could have been spent elsewhere.
I am a widower with a 16-year-old son and am not happy.
I hope you can sleep at night
Bruce
Phoenix, Arizona
U.S.A.
1 Updates & Rebuttals
Cahill
Elmira,New York,
U.S.A.
do not use countrywide
#2Consumer Suggestion
Sat, February 10, 2007
First off get an independant appraisal it will cost you $250 to $300 know what your house is worth. There is a lot of appraisal fraud out there. Two do not use a sub-prime lender, go to your bank with the 1099's if you can't get a loan then so be it. Sub-prime lending spells TROUBLE.
