;
  • Report:  #174263

Complaint Review: Countrywide Mortgage - Calabasas California

Reported By:
- Aliceville, Alabama,
Submitted:
Updated:

Countrywide Mortgage
Calabasas, California, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On November 21, 2005, I sent Countrywide an insurance check for $23,294.48 for repairs done on my house after a storm. The work was fully complete and the contractor paid out of some extra funds I just happened to have. The person told me to expect a 5 to 7 day turn around on the check. After not recieving anything for a couple of weeks, I called back and they assured me that it was being handled and I should recieve something shortly. By the end of December, I finally talked to Chrystal Sisk and she told me she would personally handle the situation and on January 19, 2006, I recieved $7000 of the $23,294.48, leaving a balance of 16,294.48. After many calls and faxes, on January 30, 2006, I recieved a check for $1294.48 after being assured that the full amount was being sent. This left a balance of $15,000 which Countrywide admitted to sending to a wrong address in Louisanna (I live in Alabama). Yet, due the COUNTRYWIDES mistake, they want me to wait another month before a re-issue of a check will be done. I am forwarding this email to every banking regulatory body I can find until my issue is resolved.

Jason

Aliceville, Alabama
U.S.A.


1 Updates & Rebuttals

Christa

Slidell,
Louisiana,
U.S.A.
File a complaint

#2Consumer Suggestion

Fri, February 24, 2006

I had the same problem. I had to file a complaint with the Louisiana State Attorney Generals office and I finally got results. I also filed a complaint with the California State Attorney Generals office but they said they could not help. I suggest you file with the Alabama State Attorney Generals office. Hope this helps and good luck.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//