Complaint Review: Courtesy Ford Conyers - Randy Morris - Conyers Georgia

I am not one who believes that being dishonest is "just business". A Man by definition is one who doesn't bully, cheat, or deceive for his personal gain. I guess there are very few of those type of men left in the business sector. I have decided that I will not worry about this issue any longer and let Mr Morris do what ever he feels convicted to.

San Diego Firm Files Class Action Suit Against Ford Certified LOS ANGELES (June 27, 2005) -- A San Diego law firm recently filed a class action suit against Ford Motor Co., claiming its certified program is allegedly fraudulent. The firm, McClellan & Gomez, source alleged deceptive practices by at least one dealer and alleged lack of Ford involvement in its certified program as reasons for filing the suit. The suit was filed June 23, in Los Angeles Superior Court against Ford Motor Co. and Claremont Ford, of Los Angeles. One of three law firms involved as counsel in the suit, said Ford promoted its certified vehicles by saying, "If it's not certified, it's just used." "In fact, they are all used," Gomez said. "Unbeknownst to consumers who decide to purchase CPO vehicles, the inspection conducted on the vehicles is the same inspection that technicians perform on all used vehicles, whether they are part of the CPO program or not." According to the class action suit, the purpose of marketing certified vehicles as certified is to give consumers peace of mind that the vehicle has undergone a rigorous inspection and is being certified by the manufacturer. At Ford dealerships, consumers receive a certificate signed by Steve Lyons, president of the Ford Division, which congratulates the new owner on his new certified purchase and assures them that the vehicle passed a series of thorough inspections to verify that it meets or exceeds all program standards and quality commitments. The lawsuit states that the inspection conducted on Ford certified vehicles is the same inspection that technicians perform on all of Ford's used vehicles, which is allegedly not disclosed to consumers who pay more than $1,000 extra for a certified vehicle. The suit alleges that the defendants' failure to disclose that the inspection process is the same for all used vehicles, whether in the certified program or not, makes Ford's certified program "unfair and deceptive." "Consumers shouldn't have to ask detailed questions about vehicle history, acquisition, inspection, previous damage, guarantees and warrantees before purchasing a CPO vehicle," Gomez concluded.

I understand your anger, but perhaps the dealer didn't know the car had been wrecked. I know a repair shop that routinely sells wrecked cars to dealers, and they never have a clue that the car was once wrecked. Some states excuse dealers, others don't. Some states require a title be stamped as salvage, and re-certified as safe to sell, but the state doesn't always know either. You'll have to check this out with your state. Otherwise, you've lost resale value, but that will only matter when you sell it. The car isn't a junker just because it's been in an accident. Amazing repair work is available these days, so as long as the car runs well, just drive it. The warranty that used-car dealers sell is total crap. Save your money and find a reliable mechanic to take care of the car.

Stop believing everything you are told by a used car salesman! Always have the vehicle checked out yourself. Also, why in the world would you pay so much money for an extended warranty that only covered 1 year? You said you had 6 year warranty on the car already. The 7 year warranty is basically only good for 1 year, after your 6 year warranty expired.