- Report: #867527
Complaint Review: Couture Apparel & More Inc - Internet Internet
Reported By:
Tabatha -
San Diego, California, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
Couture Apparel & More Inc
704 N King Street # 500 Internet, 19801-3535 Internet, United States of America
Phone:
302-786-1151
Web:
http://www.beadedcoutureandmore.com//aboutus.asp
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Couture Apparel & More, Inc Ready to wear appearal,womens Internet, Internet
On March 8, 2012 I bout a red crochet monikini from this place. I had originally seen it on another website, but they did not have my size, so after searching through google I found this site. They had this particular swimsuit in all colors, so I was like, "wow!" The price was a bit high, but I wanted the swim suit, so I paid the $95. I paid it through paypal, so there would be a record of the purchase. I waited for a while and then I used there contact board to ask where my purchase was I gave them all of the information so they could find my purchase and I didn't hear a word from them. What is funny is that they have a statement for having the best customer service. How?! They don't contact anyone. I checked the email that was assigned to my paypal and the email that I provided to them on their contact board... nothing. I even emailed them again by email, so then I decided to call them. It rings a lot and then an answering machine picks up doesn't state who you have called, all it says is that to leave your name number and your message and they will call you back. NOPE! I haven't heard anything from them. It got to be 27th and I noticed that I did not have my purchase or a response STILL, so I opened a disspute. They have until the 16th of this month to reply to Paypal or me and if they don't then I'm not quite sure what will happen, but for all who purchase from there, the aggravation is not worth the price you pay, so just steer clear of them all together. Also they have so many different emails for different things it's ridiculous, BUT they do not have there address on the website, which does make it hard to do a disspute, but I found it through another website that also gave me information that they are a new company that was established in 2011, so they aren't even a seasoned company, so maybe that's why their customer service is SO SHOTTY! Here is what they say about their service:
"Best Customer Service in town! As the premiere online shopping place, we pride ourselves in offering the best customer service, fast and efficient processing on orders. We understand how important each customer is and provide special care to each one of you. We make sure that our staff is well trained and well informed, so that each customer can find exactly what they are looking for. Furthermore, each customer will receive the special attention they need.
Fast Processing! Our efficient and fast processing time, guarantees that each order will be processed and shipped in the fastest time possible. Our highly qualified and well-trained staff will show dedication and professionalism to all orders. With hard work and dedication we intend to give our customers the best service and quality items the website running and constantly making updates and adding new fashionable products. Our stick is ever-changing and updated daily. Due to the intricate handmade details of some of our merchandise, some minor differences may be noted. Multi-item discounts available."
"Where was my special care, my special attention?!" All of it is a bunch of Hoowie!"
Here is all of the ways that you can contact them:
Contact Information
emails: telephone: 302-786-1151
[email protected]
[email protected]
[email protected]
[email protected]
buy from them at your own risk.
"Best Customer Service in town! As the premiere online shopping place, we pride ourselves in offering the best customer service, fast and efficient processing on orders. We understand how important each customer is and provide special care to each one of you. We make sure that our staff is well trained and well informed, so that each customer can find exactly what they are looking for. Furthermore, each customer will receive the special attention they need.
Fast Processing! Our efficient and fast processing time, guarantees that each order will be processed and shipped in the fastest time possible. Our highly qualified and well-trained staff will show dedication and professionalism to all orders. With hard work and dedication we intend to give our customers the best service and quality items the website running and constantly making updates and adding new fashionable products. Our stick is ever-changing and updated daily. Due to the intricate handmade details of some of our merchandise, some minor differences may be noted. Multi-item discounts available."
"Where was my special care, my special attention?!" All of it is a bunch of Hoowie!"
Here is all of the ways that you can contact them:
Contact Information
emails: telephone: 302-786-1151
[email protected]
[email protected]
[email protected]
[email protected]
buy from them at your own risk.
