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  • Report:  #25413

Complaint Review: covenant transport - chattanooga Tennessee

Reported By:
- desloge, mo,
Submitted:
Updated:

covenant transport
chattanooga , tn. chattanooga, Tennessee, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
i started driving for covenant transport out of chattanooga tn. i thought here is a christian company that will care about its employees. wow , what a mistake. first let me give you a little info about these christlike folks in the white house(covenant hq in chat). it started with orientation. in a hotel in chat they made all their promises, even chased out demons from the hotel bar. i thought , gotta be honest folk. not. so anyway i start my carrear.

done well through training. got sent to indianapolis to get my truck. it was a mess. front end wobbled bad. had to get work done on it. jake brakes never worked. everything i got to haul was a hot load. so im on my second trip , a hot load, and im in detroit and so tired from cheating my log to get the load there, i commit to a yellow light and smack an old woman in the rear end. nightmare time for me, never a blemish on my mvr until now.

so i get a ticket for failure to yield to a traffic signal.ok. well i call my dispatcher ,big dave, mr. caring. he tells me to go take a urine test. well my front end is really smashed but i try to make it across town in time but cant. so the next morning im supposed to do this. but instead he dispatches me across michigan to get a load. a hot load.

well enroute i call and alert them to the fact that i have to take this test within so many hours , safety says ok. well im loading the truck at the pickup. its a driver count situation. im busy trying to make sure its all getting put on the truck. and safety calls the warehouse and needs to talk to me.

they want me to take a urine test, i say ok. but im busy. they say dont worry about it. ok. well they send me to indianapolis to get the drug test. which i passed, and only had about 30 minutes to spare for the federal guidelines on time after an accident to get the urine test.here i was driving illegal again.so be it for the company.

so, anyway, here i go on the way to asheville to deliver.its a hot load. jakes arent working , truck fender is held on by the bungy cords ive bought. and they wont get me in to fix the truck with several warnings about the integrity of the vehicle. they just keep running me, promising to get it in. well , i get to the delivery sight and yes you guessed it my load is short 30 huge cans of cherry pie filling.

i try to report this to outage dept. and cant get anyone to talk to me at covenant. for 12 hours i cant get anyone to talk to me. so the next day i try again and again and again. noone is home at the white house. so,angry, and new in this business. i drive the truck home to missouri and call them to come and get it.

i give up on driving for some time. finally i start again with a rag tag company with so many violations and violators that its scaring me to stay with them any longer. ive tried to get a job with some decent companies, but!!!!!!!!! guess what. DAVE PARKER(owner of covenant) and preacher of goodness,and his gang of good deed doers have put on my dac(truck abandonded). which isnt true, i called them and told them where it was as soon as i arrived.

i know it was wrong on my part,i feel they were wrong too. thats not a reason to tarnish someone forever. thats just not christian.

i forgave them instantly though and hold no hard feelings. thats just business. but its not right. but i am working, driving a truck.been driving about 10 mnths now. love it. always loved big trucks. they should have helped me a little more i think. i

just feel like a dac report is nothing more than a permanent grudge. nonforgiveness if you will. well anyway stay away from someone in the business of lying,(thetruckbiz),whos claiming to be a preacher. lord help us all. thanks for reading this.

z

desloge, New Mexico

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10 Updates & Rebuttals

Joe

Statesville,
North Carolina,
U.S.A.
Its what you make it

#2UPDATE EX-employee responds

Fri, August 12, 2005

Well all I can say is when my wife & I drove for Covenant (1999 - 2002) all we did was make money & have a great time doing it. I was an experienced driver & she went to their school, when she got her license (three or four weeks) we hit the road for Tacoma WA. But had to drive from Chatt. to Chesnee , SC to get it. Well they wanted it there in 48 hrs, so I filled out the little load conformation macro on the Qualcomm, and in the spot that asked if we would deliver on time I put the word NO. They then sent me a message wanting to know why, and I explained that she just got out of school yesterday, Covenants answer... ok do the best you can. So we did 3 days later the load was delivered. We got a 10 hr layover and were dispatched the next morning to North Carolina where we lived to take 5 days off. If I thought they were being overzealous with the delivery schedule I would just tell them so and they would adjust the load. We were in Salt Lake once and got a load going to Orlando Fl. We decided that when we got to Orlando it might be nice to go see Mickey, so I called my dispatcher and told him (here is where it gets tricky all you rookies I would NEVER ask dispatch if I could do something I ALLWAYS politely let them know what I was doing) to take us off the board for 10 days after we delivered, he did. We had a great time at Disney World. My wife got sick and could no longer drive, so she went home and I stayed for about another year as a trainer. I only had one conflict over one student who just could not drive, they wanted me to continue with him & I said no. After a slightly heated argument with a new dispatcher, I called safety & explained the situation to them and they took him off the truck. When I was driving with my wife we never made less than 2K net per week. With a student it averaged 12 1500 per week. I had a great time at Covenant and I don't think they have changed that much in only 3 years. Yea at first I had a junk yard on wheels, so when I got to the shop (North Little Rock, anyone who tries to get the truck worked on in Chatt. is just plain nuts, you'll be there for at least a week) When you get to the shop you'll be amazed what a $10 bill will do. It's all what you want to do, you're the new guy, your gonna get the s**t work, buck up and do it, it will get better. Don't you think in a company that has such a high turnover rate now, that if they see someone doing it right the might notice. Maybe not right away but they will. For all you old timers at Covenant (and I know there are a bunch) Oddball (NYPD) says hey. Truck # 6454 PS My wife & I were #1 team on our board,


Joe

Statesville,
North Carolina,
U.S.A.
Its what you make it

#3UPDATE EX-employee responds

Fri, August 12, 2005

Well all I can say is when my wife & I drove for Covenant (1999 - 2002) all we did was make money & have a great time doing it. I was an experienced driver & she went to their school, when she got her license (three or four weeks) we hit the road for Tacoma WA. But had to drive from Chatt. to Chesnee , SC to get it. Well they wanted it there in 48 hrs, so I filled out the little load conformation macro on the Qualcomm, and in the spot that asked if we would deliver on time I put the word NO. They then sent me a message wanting to know why, and I explained that she just got out of school yesterday, Covenants answer... ok do the best you can. So we did 3 days later the load was delivered. We got a 10 hr layover and were dispatched the next morning to North Carolina where we lived to take 5 days off. If I thought they were being overzealous with the delivery schedule I would just tell them so and they would adjust the load. We were in Salt Lake once and got a load going to Orlando Fl. We decided that when we got to Orlando it might be nice to go see Mickey, so I called my dispatcher and told him (here is where it gets tricky all you rookies I would NEVER ask dispatch if I could do something I ALLWAYS politely let them know what I was doing) to take us off the board for 10 days after we delivered, he did. We had a great time at Disney World. My wife got sick and could no longer drive, so she went home and I stayed for about another year as a trainer. I only had one conflict over one student who just could not drive, they wanted me to continue with him & I said no. After a slightly heated argument with a new dispatcher, I called safety & explained the situation to them and they took him off the truck. When I was driving with my wife we never made less than 2K net per week. With a student it averaged 12 1500 per week. I had a great time at Covenant and I don't think they have changed that much in only 3 years. Yea at first I had a junk yard on wheels, so when I got to the shop (North Little Rock, anyone who tries to get the truck worked on in Chatt. is just plain nuts, you'll be there for at least a week) When you get to the shop you'll be amazed what a $10 bill will do. It's all what you want to do, you're the new guy, your gonna get the s**t work, buck up and do it, it will get better. Don't you think in a company that has such a high turnover rate now, that if they see someone doing it right the might notice. Maybe not right away but they will. For all you old timers at Covenant (and I know there are a bunch) Oddball (NYPD) says hey. Truck # 6454 PS My wife & I were #1 team on our board,


Joe

Statesville,
North Carolina,
U.S.A.
Its what you make it

#4UPDATE EX-employee responds

Fri, August 12, 2005

Well all I can say is when my wife & I drove for Covenant (1999 - 2002) all we did was make money & have a great time doing it. I was an experienced driver & she went to their school, when she got her license (three or four weeks) we hit the road for Tacoma WA. But had to drive from Chatt. to Chesnee , SC to get it. Well they wanted it there in 48 hrs, so I filled out the little load conformation macro on the Qualcomm, and in the spot that asked if we would deliver on time I put the word NO. They then sent me a message wanting to know why, and I explained that she just got out of school yesterday, Covenants answer... ok do the best you can. So we did 3 days later the load was delivered. We got a 10 hr layover and were dispatched the next morning to North Carolina where we lived to take 5 days off. If I thought they were being overzealous with the delivery schedule I would just tell them so and they would adjust the load. We were in Salt Lake once and got a load going to Orlando Fl. We decided that when we got to Orlando it might be nice to go see Mickey, so I called my dispatcher and told him (here is where it gets tricky all you rookies I would NEVER ask dispatch if I could do something I ALLWAYS politely let them know what I was doing) to take us off the board for 10 days after we delivered, he did. We had a great time at Disney World. My wife got sick and could no longer drive, so she went home and I stayed for about another year as a trainer. I only had one conflict over one student who just could not drive, they wanted me to continue with him & I said no. After a slightly heated argument with a new dispatcher, I called safety & explained the situation to them and they took him off the truck. When I was driving with my wife we never made less than 2K net per week. With a student it averaged 12 1500 per week. I had a great time at Covenant and I don't think they have changed that much in only 3 years. Yea at first I had a junk yard on wheels, so when I got to the shop (North Little Rock, anyone who tries to get the truck worked on in Chatt. is just plain nuts, you'll be there for at least a week) When you get to the shop you'll be amazed what a $10 bill will do. It's all what you want to do, you're the new guy, your gonna get the s**t work, buck up and do it, it will get better. Don't you think in a company that has such a high turnover rate now, that if they see someone doing it right the might notice. Maybe not right away but they will. For all you old timers at Covenant (and I know there are a bunch) Oddball (NYPD) says hey. Truck # 6454 PS My wife & I were #1 team on our board,


Joe

Statesville,
North Carolina,
U.S.A.
Its what you make it

#5UPDATE EX-employee responds

Fri, August 12, 2005

Well all I can say is when my wife & I drove for Covenant (1999 - 2002) all we did was make money & have a great time doing it. I was an experienced driver & she went to their school, when she got her license (three or four weeks) we hit the road for Tacoma WA. But had to drive from Chatt. to Chesnee , SC to get it. Well they wanted it there in 48 hrs, so I filled out the little load conformation macro on the Qualcomm, and in the spot that asked if we would deliver on time I put the word NO. They then sent me a message wanting to know why, and I explained that she just got out of school yesterday, Covenants answer... ok do the best you can. So we did 3 days later the load was delivered. We got a 10 hr layover and were dispatched the next morning to North Carolina where we lived to take 5 days off. If I thought they were being overzealous with the delivery schedule I would just tell them so and they would adjust the load. We were in Salt Lake once and got a load going to Orlando Fl. We decided that when we got to Orlando it might be nice to go see Mickey, so I called my dispatcher and told him (here is where it gets tricky all you rookies I would NEVER ask dispatch if I could do something I ALLWAYS politely let them know what I was doing) to take us off the board for 10 days after we delivered, he did. We had a great time at Disney World. My wife got sick and could no longer drive, so she went home and I stayed for about another year as a trainer. I only had one conflict over one student who just could not drive, they wanted me to continue with him & I said no. After a slightly heated argument with a new dispatcher, I called safety & explained the situation to them and they took him off the truck. When I was driving with my wife we never made less than 2K net per week. With a student it averaged 12 1500 per week. I had a great time at Covenant and I don't think they have changed that much in only 3 years. Yea at first I had a junk yard on wheels, so when I got to the shop (North Little Rock, anyone who tries to get the truck worked on in Chatt. is just plain nuts, you'll be there for at least a week) When you get to the shop you'll be amazed what a $10 bill will do. It's all what you want to do, you're the new guy, your gonna get the s**t work, buck up and do it, it will get better. Don't you think in a company that has such a high turnover rate now, that if they see someone doing it right the might notice. Maybe not right away but they will. For all you old timers at Covenant (and I know there are a bunch) Oddball (NYPD) says hey. Truck # 6454 PS My wife & I were #1 team on our board,


Joe

Statesville,
North Carolina,
U.S.A.
Its What You Make it

#6UPDATE EX-employee responds

Fri, August 12, 2005

Well all I can say is when my wife & I drove for Covenant (1999 - 2002) all we did was make money & have a great time doing it. I was an experienced driver & she went to their school, when she got her license (three or four weeks) we hit the road for Tacoma WA. But had to drive from Chatt. to Chesnee , SC to get it. Well they wanted it there in 48 hrs, so I filled out the little load conformation macro on the Qualcomm, and in the spot that asked if we would deliver on time I put the word NO. They then sent me a message wanting to know why, and I explained that she just got out of school yesterday, Covenants answer... ok do the best you can. So we did 3 days later the load was delivered. We got a 10 hr layover and were dispatched the next morning to North Carolina where we lived to take 5 days off. If I thought they were being overzealous with the delivery schedule I would just tell them so and they would adjust the load. We were in Salt Lake once and got a load going to Orlando Fl. We decided that when we got to Orlando it might be nice to go see Mickey, so I called my dispatcher and told him (here is where it gets tricky all you rookies I would NEVER ask dispatch if I could do something I ALLWAYS politely let them know what I was doing) to take us off the board for 10 days after we delivered, he did. We had a great time at Disney World. My wife got sick and could no longer drive, so she went home and I stayed for about another year as a trainer. I only had one conflict over one student who just could not drive, they wanted me to continue with him & I said no. After a slightly heated argument with a new dispatcher, I called safety & explained the situation to them and they took him off the truck. When I was driving with my wife we never made less than 2K net per week. With a student it averaged 12 1500 per week. I had a great time at Covenant and I don't think they have changed that much in only 3 years. Yea at first I had a junk yard on wheels, so when I got to the shop (North Little Rock, anyone who tries to get the truck worked on in Chatt. is just plain nuts, you'll be there for at least a week) When you get to the shop you'll be amazed what a $10 bill will do. It's all what you want to do, you're the new guy, your gonna get the s**t work, buck up and do it, it will get better. Don't you think in a company that has such a high turnover rate now, that if they see someone doing it right the might notice. Maybe not right away but they will. For all you old timers at Covenant (and I know there are a bunch) Oddball (NYPD) says hey. P.S. My wife and I, for the time we were at Covenant were #1 team on our board. Truck # 6454


Christopher

DOUGLAS,
Georgia,
U.S.A.
I KNOW THE TROUBLE WITH COVENANT

#7UPDATE EX-employee responds

Fri, July 29, 2005

I LEASE A TRUCK FROM COVENANT AND RAN AS A TEAM WE RAN 9,338 MILES TWO WEEKS B4 I QUIT AND GOT 20.00 WHICH I HAD TO SPLIT WITH MY DRIVER


Paul

Anaheim,
California,
U.S.A.
Let supertrucker have the job. Anyone with any sense can see it's no great bargain anyway.

#8Consumer Suggestion

Thu, March 24, 2005

I drove trucks. I liked to drive, so I thought it would be a good job. Instead, the fleets run you to death. Not enough time to even sleep like you should. Logs are always falsified. Always over the speed limit, trying to make their schedules. Why run like that? Get the hell out and leave it for supertrucker here. He likes the job. Let him run all the loads. People with any sense can see trucking is no great bargain. Get the hell out before you either hurt yourself or someone else. Let this guy run the loads. That way, nothing changes. Everyone still has food and dry freight. Only, supertrucker gets to worry about how the load gets here, not you. Let them pile all the freight on him. He won't complain. He likes it.


Not

Ringgold,
Georgia,
U.S.A.
Rookies... do the job you're paid to do!

#9UPDATE Employee

Wed, March 23, 2005

Again, I say, rookie drivers (everyone has to start somewhere, I guess), the first thing you MUST learn about this industry is, DO THE JOB YOU ARE HIRED AND PAID TO DO!! That's bottom line.If your trainers didn't teach you this, you'll never make it as a truck driver. Also, again, I say, everyone has gripes about their job/ employer. It's sort of the working man's right to complain. But, if all you do is complain, you'll never get your job done. Let me give you an example: I'm driving an '04 Volvo. My opinion-- it's a piece of junk. Had 527 miles on it when I got it. Now has 203525.(Has had numerous things go wrong with it along the way.) I put 'em all on it. Bitching all the way. (Oh, I got the truck in August '03). I'm saying, bitching is expected. But, do your job while you do it. I'm in a motel (at Covenant expense) in Delaware, waiting for my truck to be fixed by Volvo tomorrow. When I get it out of the shop, I'll send a time-off request, to go to Chattanooga... to get into an '06 Midroof Freightliner. As an adult in the work-a-day world you have every right to complain. But, learn this, all you rookies out there who believe those tv commercials about,"...drive the big-rigs, make more money than you can spend..." All trucking companies are alike. They just have different names and paint jobs on their trucks. And some run a bit faster than others. The biggest thing they have in common is this... you are hired to drive that truck, to pick up freight ON TIME, and deliver that freight ON TIME. So, do the job you were hired to do, and you'll get along fine. In any line of work, if you exert all your energy on complaining, you'll never get the job done. If you can't handle the pressure, go back to college and work in an office. And leave the driving to those of us who know how to do it. The average length of experience at Covenant is 18 months. (Bloody ROOKIES) And they consider themselves "experienced drivers". Heck, I've got more miles in the Flying J buffet line than they have on the road! These people come into the industry thinking they know everything there is to know, because "I was taught this in driving school". And they don't know Jack about what they're doing. that's why we have so many accidents on the road. ROOKIES who think that truck will do whatever they want it to. That truck is an inanimate object. It's the professional driver behind the wheel who brings it to life. In the hands of a real driver, a truck is a beautiful thing to behold. In the hands of an inexperienced driver who thinks (s)he knows everything, it's a scarey 80,000 pound piece of steel and fiberglass rolling to destruction. If you run or try to run tired, you are asking...no, begging, for an accident. I have a sign in my truck that says, "Forget the alibis, there's no excuse for an accident!"


Thomas

Chatsworth,
Georgia,
U.S.A.
Seems like no company is good

#10Consumer Comment

Thu, January 27, 2005

i recant about CFI they are not that good seems like no trucking company anymore is good all the bosses seem to care about is their own well being and money and not about their drivers. truck drivers is what makes america run if it wasn't for them where would you get the things you need in life?


Thomas W

Dalton,
Georgia,
U.S.A.
I know how they are Mr.Z, My father worked for this christ like company

#11Consumer Comment

Mon, December 13, 2004

Mr.Z, My father worked for this christ like company and are they bad. my dad too was on hot loads the DOT should go after Dave Parker for doing illegal things like that. Anyhow everytime my dad got a paycheck it was net pay $0.00 which was bad as my dad didn't take close to no advances out. Work for CFI in Joplin, MO I heard they are alot better than Covenant Transport.

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