Complaint Review: CPS in Sanford - Sanford

 I Cecilia Franceschi will like to a complaint on the department of children and families located in Seminole county, Sanford.

I had an incident that accured in my home with my sons father which  caused the department to say that i failed to protect my kids. Well this occured on march 26th when they removed my children from the home. So i attended court and right away accepted my failure and decided to start a case plan with the department ince that was done it took a week before my lawyer and a case worker recieved papers work from the courts to get started on a case plan. 2 weeks went by and i yet to hear from a case wokrer. Mean while my kids had missed school for a week before they finaly resposnded on being able to get trsnaportation set for kids to travel to school. through out the whole time to reach my case worker was very difficult and the only way for me to see her is when she visisted kids cause she bairly had time for that also. Once case plan started referals were suppose to be set in place and that took another after court also i get copies but the funding not put through in order for me to get classes sccheduled.

So i decided to take it upon myself and pay for my classes to speed up the process for my babies to come back home. in the mean time finiancialy i was getting behind on my bills cause i was trying to help as much as i could to help the caregiver. Due to the surcumstance i could not help out the way i did in order for me to keep my home but it caaused friction between caregiver and i caused she was also frustrated that no one was responding to our concerns and getting help provided. so that caused me not being able to see my kids. I called my Lawyer Ayda Alasvandian at the time and expressed my concerns and I ntold her that my mother offered to come live with me to help me get kids back or for her to have custody of the being that she is the grandmother to my kids the caregiver is not related to all the children. I expressed that i feel better my mom having kids under her care until everything is resolved. My lawyer emalied Mrs. Kristine Lazinsk dcf lawyer expressing this concern. Mrs Lanzink approved it and for me to contact the supervisor and case to get the process speeded up. this was son May 28th, My new lawyer called e went over my case and verified with Mrs. Lanzink on whathad been approved.

Everything was approved and I right away started to do everything possible to get things done asap. Well here we are June 30 th and they are telling me they are to busy to get the home study which should have been scheduled already and to get my kidss back home. the department  is un organized and are overwhelming case workers with all cases they are  not able to keep up with. My case worker was new and unexperienced and giving wrong information. I have come accross many parents in the same boat the department so quick to remove children but they get away with failure and being proficient and giving the attetion on each case. My Lawyer Thomas told me these case workers are over worked and it is wrong how they are running the department and how he feels for his clients cause they are so wrongly pushed back cause they are no prioratizing each client. Everytime I go to court I see parents crying as myself cause nothing is getting resolved. This department needs to be investigated put out in the media so the goverment can take action on having a better system to help out families not make things worst. My children were told by case worker they are coming home and it has been three weeks and they are mommy when am i going home with you espcially my little one does not understand why cant he spend the night with mommy.

This kills me everyday this is so wrong. My kids are not home for another holiday. I emotionally drained it is causing health issues. I have sent for my mother moved her from state to state and now they are telling me I should have been reunited if I am ready by Christine Bias the quality control management that over sees the whole department. She also agreed with me on how this process should have not taken so long. She told me she will be talking with supervisor to find out what is the hold up. I have done contacted everyone in the deparment whom is involved in the case and no one is getting back to me no answers nothing but my cae worker telling me it will be after the holiday. My lawyer is suppose to put in a motion for me to get a hearing with judge so i can express my concerns with the judge. I am still also waiting on that. He is also over whelmed with so many cases.

In the past cases the cae workers never followed up on any of my cases i ntried reaching out to them and no one ever returned my calls all i would get is a letter in mail case closed. They said I never coaporated nor left the state to live with my mother in Texas. How was i to relocate with no finanicial help. I tried to get counseling and i jumped through so many  counselors cause my medicaid didnt cover it but the department didnt care to get me funding for it. Just like right now I should have started counseling and havent cause counselor is still waiting on the department to get the fundings sent. I would like answers and report and by showing the public tax payers like myself were our taxes are going on inexperienced case workers that so over workedd then they quit.  

I pray I get answers through this. My name is Cecilia Franceschi email is (((redacted)))