- Report: #1132267
Complaint Review: Credit acceptance corp. - Select State/Province
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Author Not Confirmed
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Credit acceptance corp.
25505 W 12 Mile Rd, Southfield, MI Select State/Province, USA
Phone:
248-784-1952
Web:
Creditacceptance.com
Categories:
Business Rating:
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Credit acceptance corp. Lied did business with a corrupt dealer and attempted to scam me Southfield Michigan
Report Attachments
August 20th, 2013 I Traded in my 2010 dodge charger at Sabets auto sales in East Providence RI for a 2010 Nissan Maxima financed by credit acceptance. Shortly after Sabets auto sales closed down very suddenly, taking with them my $940.00 I had given to register the car. So I was out $940 and left with a car I couldn't register since the tittle was missing. After 7 months of going back and forth with the bond company for sabets auto & credit acceptance on 03/19/14 at 2:14pm I spoke to Pamela Compton from the legal dept. at Credit Acceptance Corporation who proceeds to tell's me I'm no longer responsible for paying the loan I have with them in these exact terms "my loan with credit acceptance has been "written off" because of all the "legalities" with the dealer and the issue with the car title and that I am no longer held responsible for the loan in the amount of 19,000" ...Even though she's telling me I don't have to pay I was curious as to why the amount was 19,000 and all my paperwork says 14,000 as my balance and without hesitation she goes on to say the following "it's the original amount of the vehicle minus the trade in value 5,500 minus the payments you've made toward the loan plus interest, but this isn't something you will have to worry about any longer" she tells me that Melody Fox also from the legal department will be sending me a "Draft Letter" in the mail explaining I have not obligation towards this loan.
Same day at 2:56pm I call Kevin who is at the Dealers License & Registration office at the dmv (Kevin was the person the helped me file the initial claim against sabets) I contact him to inform that I just spoke with Pamela at credit acceptance and that I am no longer liable or obligated to the loan on the vihicle and that I needed his help on steps to finally getting this car registred, Kevin then proceeds to tell me that just that morning someone dropped of the title for my car. After months of no ome having a clue where it was it magically appears, so I give Kevin the phone numbers and extensions to both Pamela Copton and Melody Fox So they can give him the same information they just gave about not being liable/ having no obligation toward the loan. 03/20/14 1:09pm I speak with Melody telling me they found the title and they have made some changes as of today. Melody Fox has the oddassity to offer me 3 months of free car payments and pretty much pretend nothing ever happend! They were very much willing to close out my loan, wash their hands and leave me stranded with a car I could of potentally never have been able to register and would have been worthless being that the title was missing for months since the crooks at the dealer picked up and left doe one moment to another. But as soon as the title popped up she, wants to pretend like these recorded conversations with me and pamala never took place/ as if all the notes aren't in my account as if my letter excempting me from this loan was never mentioned.
citadelpc.com (search sabets auto)
2 Updates & Rebuttals
Mariejp
Providece,Rhode Island,
.
#2Author of original report
Fri, March 21, 2014
This morning credit accptacne corp did the what was promised and faxed over the draft letter saying the loan has been closed and that I don't have any financial reponsiblities with their corp. Now waiting on the lien release form to be mailed to me.
Mariejp
Providece,Rhode Island,
..
#3Author of original report
Fri, March 21, 2014
This morning Credit Accptance Cop did the right thing and as promised faxed over the letter saying the loan was closed and I dont have any financial obligactions towards the Loan.
