- Report: #322101
Complaint Review: Credit Acceptance Corporation / Detroit II Auto Sales - Southfield Michigan
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Credit Acceptance Corporation / Detroit II Auto Sales
25505 W. Twelve Mile Road Southfield, Michigan, U.S.A.
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Credit Acceptance Corporation / Detroit II Auto Sales Double charged me when the payment book came & refused to fix the transmission ! Southfield Michigan
When I first purchased the Ford Ranger, I was thrilled until I got it home and discovered the transmission was leaking. I called Detroit II Auto Sales in Garden City
about the problem, and told me to call the credit company-Credit Acceptance Corporation.
I did make the call, about twenty times and they finally said take it to a transmission repair, give them the phone number, and have them bill them. Well I must have call about 823 shops, and they all said the same thing-no way, they don't pay !
I finally had to take it a year later to a trans shop, after several cases of trans fluid to have it repaired by a very excellent repair shop in Dearborn, Michigan-Royal Transmission on Shaefer Street. I was handled with great service, and there expertise was fantastic.
The trans owner Issa, told me the trans was beyond repair, and gave me a fresh rebuild for $ 1,300.00. I presented the bill to the credit company, and told me to go away, for they did not send me there. I told them the place's they sent me to was not going to touch the truck, without the money, and no credit from the credit company.
I have paid off the truck since, but they charged me double of the sale price, and then would not give me the title, unless i paid it off. Well it was paid off, and because they do not process payment for three days, after they receive them.
I had to send a fifteen dollar money order for half of the late fees, and I would get the title by mail soon. Well I did, about two months later, and also was told
If I needed them again, I could get another loan, and because my last payment was late in there eyes, they was filing a bad credit report on me.
This really set me back to step one again, and today I cannot get credit with anybody, except the harasing credit company-Credit Acceptance Corporation, and that is never going to happen again !
And do not go to Detroit II Auto Sales, even if you cannot get one any where else, or you shall fall prey. For I should have listened to my gut, for once they washed it, I could see it needed tires, and a whole lot of work. And when you pick out a vehicle, they tell you the credit company needs more down payment.
Once you sign your deal and warranty, and your life away to a life of misery of constant rude phone calls, if your one week before your payment. I remember telling the agent at the auto sales, i wanted $ 245.00 month payments, and left. When the truck's payment book showed, it had $ 324.56, boy was it real tight for three and half months.
Butch
detroit, Michigan
U.S.A.
about the problem, and told me to call the credit company-Credit Acceptance Corporation.
I did make the call, about twenty times and they finally said take it to a transmission repair, give them the phone number, and have them bill them. Well I must have call about 823 shops, and they all said the same thing-no way, they don't pay !
I finally had to take it a year later to a trans shop, after several cases of trans fluid to have it repaired by a very excellent repair shop in Dearborn, Michigan-Royal Transmission on Shaefer Street. I was handled with great service, and there expertise was fantastic.
The trans owner Issa, told me the trans was beyond repair, and gave me a fresh rebuild for $ 1,300.00. I presented the bill to the credit company, and told me to go away, for they did not send me there. I told them the place's they sent me to was not going to touch the truck, without the money, and no credit from the credit company.
I have paid off the truck since, but they charged me double of the sale price, and then would not give me the title, unless i paid it off. Well it was paid off, and because they do not process payment for three days, after they receive them.
I had to send a fifteen dollar money order for half of the late fees, and I would get the title by mail soon. Well I did, about two months later, and also was told
If I needed them again, I could get another loan, and because my last payment was late in there eyes, they was filing a bad credit report on me.
This really set me back to step one again, and today I cannot get credit with anybody, except the harasing credit company-Credit Acceptance Corporation, and that is never going to happen again !
And do not go to Detroit II Auto Sales, even if you cannot get one any where else, or you shall fall prey. For I should have listened to my gut, for once they washed it, I could see it needed tires, and a whole lot of work. And when you pick out a vehicle, they tell you the credit company needs more down payment.
Once you sign your deal and warranty, and your life away to a life of misery of constant rude phone calls, if your one week before your payment. I remember telling the agent at the auto sales, i wanted $ 245.00 month payments, and left. When the truck's payment book showed, it had $ 324.56, boy was it real tight for three and half months.
Butch
detroit, Michigan
U.S.A.
3 Updates & Rebuttals
Renee
Detroit,Michigan,
U.S.A.
I don't get it
#2Consumer Suggestion
Mon, December 08, 2008
What does credit acceptance have to do with the warranty company. Credit Acceptance is the lender they advanced you money to purchase a car, they have nothing to do with the warranty company. As far as the payment goes, was was the monthly payment listed on the retail contract you signed? If the contact indicated your payment is one amount and the coupon book has a different amount than what your contract says you merely need to contact Credit Acceptance and provide them a copy of your contract for comparision with the contract that was recieved from the dealer.
Angela Covington
Four Oaks,North Carolina,
U.S.A.
why have a warranty if you are not going to honor it!!!
#3Consumer Comment
Mon, November 10, 2008
My name is Angela In March of 2008 I purchased a 1999 Jeep from a local dealer ship in Smithfield North Carolina. After only having my vehicle for 4 months I took it in because it was making a noise. I was told by the repair shop that my axles were broken and needed to be replaceed. I quickly gave him my extended warranty that I purchased with the Jeep ( over $1300 extra dollars attached to my bill). After callin gthe warranty company I was told that they wouldn't honor my warranty because they have never seen a case where your axle was broken and it was not caused by your boots. The repair shop stated to me that the problem that I was having was not caused by me but it started over 7 months before I purchased the vehicle. After talking to credit acceptance I was told that the warranty was not their problem. Now my car has been sitting in my yard for over three months I have been trying to make the payment but now it is difficult to make payments on a vehicle that I cannot drive. Because I 'am now in need of a vehicle to get back and forwards to my job. I feel that they need to be more responible for there clients. So I have decided to let them have my car back and just talk my chances at getting another vehicle some where else.
Prosewv
Beckley,West Virginia,
U.S.A.
Credit Acceptance is not a warranty company
#4Consumer Comment
Sun, October 26, 2008
Credit Acceptance is a lender. They are not the dealer or warranty company who COULD be responsible for fixing your vehicle. Also, pay your payment on or before it is due and you will not be bothered with late payment calls.
