- Report: #1430627
Complaint Review: Credit One Bank - Washington
Reported By:
FRED -
Yakima, Washington, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Credit One Bank
Washington, United States
Web:
www.creditonebank.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Credit One Bank Cannot close my credit card account Washington
I had this card for two weeks. Didn’t charge a single thing on it. I went online to set up the account, and I kept getting error messages due to problems with their web page. Finally got set up. When I tried to pay my bill online, they charge you $10 if you want to pay your bill with a debit card. That was way too much for me.
There is no way you can send or talk to a customer service person if you have a complaint, so I had to call the stolen card number. Got transferred twice to other departments (all in India). Finally had to talk to a supervisor who could do nothing for me. He could not even close my account. I had to pay the $75 annual fee (which I did). This card and this company seems predatory and uncaring.
