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  • Report:  #260015

Complaint Review: Credit Solutions Of America - Addison Texas

Reported By:
- Aurora, Colorado,
Submitted:
Updated:

Credit Solutions Of America
15601 Dallas Pkwy Addison, 7500113365 Texas, U.S.A.
Phone:
800-648-4590
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Rip-off Report Investigation:

Credit Solutions gets a POSITIVE RATING in customer support from the Rip-off Report. They are continuing to show their constant commitment to provide excellent customer service. Credit Solutions has done everything in their power to make sure that all their customers are happy, and continue to resolve any possible issues that could arise. Credit Solutions contacted us to resolve any issues and mostly misunderstandings being posted by former employees who had been let go from the company due to lack of performance. With over 750 employees and nearly 70,000 clients in a constantly changing and often difficult business, Credit Solutions is bound to be the subject of complaints.

Rip-off Report's investigation found that most complaints had already been resolved, and in many cases it was just a misunderstanding, but more importantly also found that Credit Solutions was prompt to make things right. Credit Solutions went above and beyond with their 100% satisfaction guarantee to provide help to almost 70,000 families get out of debt. Credit Solutions is committed to resolving complaints quickly and doing everything possible to satisfy its clients. It also takes appropriate action against any of its representatives who are found to have conducted themselves in a less than perfect manner and rewards employees who give service above and beyond to their clients We believe that the number of complaints against this company, whether through the Internet or other channels, is very small when put into the context of its size and the nature of their business. Most debt settlement companies would never commit themselves like Credit Solutions has to the Rip-off Report Corporate Advocacy Program. They are a unique shining example of commitment to the customer in their field of work. Read our investigative report and Credit Solutions of America 100% commitment to customer satisfaction.

Read more about Credit Solutions of America and their commitment to total customer satisfaction. Consumers doing business with members of the Corporate Advocacy Program can feel confident and safe when using a members product or services.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

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NOW TO THE ORIGIONAL REPORT THAT WAS FILED

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Credit Solutions Of America I was promised a debt solution, instead after they got money for this service, no calls, no settlements, everything that was accomplished after being taken to court I arranged to make payments. what they did is make my credit worse ripoff Addison Texas

June 2004, I talked to a Sales Representive. in with the understanding, they would help me get out of debt. Credit Solutions of America, was very happy to deduct from my Checking account all the money, they charged for their services.

Credit Solutions of America, telephone calls, and all other communication, ended after I paid for their service. I faxed and sent all correspondence from the creditors I had received, as they requested. This informations from the Creditors was never followed up with as they had promised.

I received several court orders from Arapahoe County to Pay up, " No Help was Given by Credit Solutions of America." I made arrangements to make payments, therefore I was ripped off big time. I paid for a service I didn't receive.

During this time doing business, with Credit Solutions of America, Credit Rating droppe


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