Complaint Review: Cresco Capital - Jefferson TX

The fact that you say you weren't 30 days behind infers that you felt "entitled" to a 30 day grace period. The fact that you think they won't work with you shows you feel that you are "entitled" to special treatment.  The fact is you felt that since you paid $500 you should be "entitled" to more time.  Yes contrary to what you may want others to believe you do feel you are entitled to things you may not be.

By the way this is a PUBLIC web site and as such the PUBLIC may actually post, so contrary to who you think you were writing to I have nothing to do with this company, nor any finance or repo company. I am just posting pointing out the reality of your situation.

Hopefully in the end it all works out for you.

 FIRST some corrections are in order as you don't seem to understand or want to understand the matter. This is a PUBLIC site and ANYBODY can reply to what you wish to report. Robert has responded to hundreds of complainers and he doesn't work for your lender. (Typically, when the response is "you must work for them" or any of its variations, the complainer realizes the nail was hit very squarely on the head and cannot put together any intelligent rebuttal.). In your case, the payment was LATE and the lender chose to do a repo. Indeed, the matter between you and your driver was YOUR BUSINESS and your business alone. You should have installed a GPS on your equipment. If you don't like the collections process which YOU turned on, then make your payments on time. I understand an O/O has a tough road to drive but if you are THAT under capitalized, it may be time to move in another direction.

 I surely didn’t feel entitled and I wasn’t 30 days behind. Your emails strongly suggested that you weren’t going to work with me at all. I paid the $500 which was all I had after my driver abandoned my truck and as soon as I got it back I informed you guys and went right back To work to get the remaining balance. So don’t try and say you tried to work with me because you know you didn’t . And you are right no other company would have treated their client in the rude and heartless way you did. But you live and learn and I’m sure I have seen my same type of post about y’all way too many times.

The fact that your driver abandoned your truck is an unfortunate situation, but it is not this(or any) finance companies responsibilty.  Nothing in your agreement stated you only had to pay when you could, you had a payment due regardless.  So why would you think you had a grace period of 30 days? Was it written into the contract? If so why did you make a partial payment, why not just hold off the entire payment until today?

This "entitlement" attitude runs strong in your post. When it comes to "working with you", that is not what you wanted. Every day you were late where they didn't repo the truck they were working with you. You just wanted them to work with you in a different way allowing you to do what ever you wanted and just being glad that you actually paid something. The rep was also probably right about the $500 working for "now", your problem is you failed to ask him how long "now" was. Based on the timing it sounds like that bought you another week. When it comes to that $4,000 tow bill, I have some more bad news for you. Any fees incurred during a reposession are the debtors(YOUR) responsibility.  So if it cost them $4,000 to recover and tow the vehicle, you would have just added $4,000 to your debt.

Oh and don't think any other company would have treated you any differently.