Tell us has your experience with this business or person been good?
Cross Country Auto Transport Failure to provide service, lied to about deposit, lied to about pickup time ripoff Altamonte Springs Florida
I contracted with this company to ship a car with a pickup date of 7/23 with a drop dead delivery date of 7/30. Each day from 7/23 until 7/27 I called to check on pickup status, and was lied to each time.
I was told tomorrow every day and delivery would be made as agreed. Was not contacted by the driver until 7/27 and he could no pickup the car until 7/30, the delivery day and 1,300 miles away.
Lied to by the company that they didn't know what was going on with the driver. Refused to refund the deposit of $150 because it's not our fault.
This shipment was a complete failure for their failure to perform as agreed and they refuse to admit it was their fault.