Beverly
Denver,#2Consumer Suggestion
Mon, May 30, 2005
After a year of harassment on my late mother's account. I wrote the FDIC and gave them the low down on Cross Country. I got a letter two weeks ago saying that they will now Cease and Desist in all contacts. Cross Country said that they finally obtained the death certificate. My mother passed away January 2004 and I received a call on February 10, 2004 and the individual said that they got the death certificate. Either Cross Country's left hand does not know what the right hand is doing or they thought that they would intimidate me into paying an account that I never had or owed. But I will say this, Cross Country knows that they have messed with the wrong person. I'll give them six months if that long.
Steele
Dallas,#3Consumer Comment
Fri, January 14, 2005
I just started getting calls from these people 2 weeks ago. I don't even have a card or account with them, called them and told them that the person they were calling and asking for did not live here, and still they are calling me non-stop. I was told I could not speak with a supervisor because I did not have an account, but that my number would be removed from list. I've had 3 calls since telling them I had no idea who the person they were looking for was. They are scummy people too, rude. I was kind of encouraged when I saw the note about the Attorney General on this ripoff report until I saw that it was dated 2002 so maybe countrywide is above the law, because they are back at it and I don't even have an account with them.
John
Raymond,#4Consumer Comment
Fri, July 19, 2002
Relief May Be On The Way News Release Released By: Philip T. McLaughlin, Attorney General Subject: Cross Country Bank and Applied Card Systems Date: July 16, 2002 Release Time: Immediate __________ Attorney General McLaughlin announced today that the State of New Hampshire has filed suit in Merrimack County Superior Court against Cross Country Bank, Inc., and its affiliate, Applied Card Systems, Inc., both of Wilmington, Delaware, charging both with violations of the state's Fair Debt Collection Act and the Consumer Protection Act. The multiple-count complaint seeks a restraining order and civil penalties to be paid to the injured consumers and to the State. According to Attorney General McLaughlin, Cross Country Bank, Inc. issues credit cards to consumers who are considered at high risk of default due to prior credit problems, or just because the consumer is of low income. When a card holder falls behind on his or her payments, Applied Card Systems acts as Cross Country Bank's collection agency. "We are alleging that its employees then use unfair, deceptive, or abusive methods to collect the debt. Among these abusive methods are numerous and repeated telephone calls daily to the consumer at home or at work, calls to the consumer's family, making threats of imprisonment for failure to pay, and more," McLaughlin said. "All these acts are illegal under New Hampshire law," McLaughlin added. "New Hampshire has laws in place which protect citizens from abusive debt collection practices, and the Department of Justice intends to see that these laws are complied with," Attorney General McLaughlin stated. " If a consumer is considering applying for a new credit card, my advice is that he or she should first do some research into the business practices of the credit card issuer," McLaughlin said. "This can be done by calling the Better Business Bureau, the Consumer Protection and Antitrust Bureau of the Attorney General's Office, and by consulting the many resources available on the internet," McLaughlin stated.
R
Beckley,#5UPDATE EX-employee responds
Sun, July 14, 2002
I'm writing this rebuttal to let you know thati used to work for cross country back and that there is a program out there called reage program . what that is you pay min due monthly pymts whatever your min pymt is ususally 35.00 for five on time pymts before your due date will stop you from being in collections and stop the late fee of 30.00 of accuring after you make the 5th pymt on the acct . There is nothing you can do to stop the over limit fees from accuring except to either write into dispute dept. or pay the overlimit amount . TOLL FREE #'S FOR COSTUMER SERVICE DEPT. IS : 877-273-7690 , OR , 866-297-1641 EXT 71743 for customer service demand to talk to a supervisor when you call there is always several on duty .