- Report: #31142
Complaint Review: Cross Country Bank - Boca Raton Florida
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Author Not Confirmed
Why?
Cross Country Bank
4700 Exchange Court Boca Raton, 33431 Florida, U.S.A.
Phone:
561-982-9111
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Cross Country Bank Excessive and undisclosed fees and illegal interest charges Boca Raton Florida
They charge a fee to pay your bill over the Internet. Interest added to your account can cause you to exceed your credit limit and they then assess you an over the limit fee. You have no way of knowing the amount of interest nor the date it will be assesed.
It is impossible to resolve a dispute since employees only read from a script and are not able to think on their own. Employees are rude and uunfriendly.
They charge to use their 800 number and you cannot speak to customer service using the 800 line. You must use the regular line which is a toll call to Boca Raton, Florida and if put on hold it can be expensive.
Peter
Philadelphia, Pennsylvania
It is impossible to resolve a dispute since employees only read from a script and are not able to think on their own. Employees are rude and uunfriendly.
They charge to use their 800 number and you cannot speak to customer service using the 800 line. You must use the regular line which is a toll call to Boca Raton, Florida and if put on hold it can be expensive.
Peter
Philadelphia, Pennsylvania
