- Report: #1392631
Complaint Review: Customer Care - Nationwide
Reported By:
Marie asaro -
El Cajon, California, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Customer Care
Nationwide, USA
Phone:
1-844-902-1281
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Customer Care False advertisement, charged my bank account without my authorization, refused to let me talk to a super-visor, hung up on me several times. Doral Florida, 33172
As advertised I ordered a free sample of CBD and only had to paid $5.99 for a free sample, Ordered on 7/26/17 they shipped it on 7/27/17 received several days later, I called on 7/10/17 when I noticed a charge on my bank account for $79.99 that I did not authorize which overdrew my bank account, They argued with me that I had not called within the 14 day trial period of which I had according to the dates I noted in my report to you, I also cancelled any further orders, Well I was told they would reverse the $79.99 after arguing for some time, On 7/11/17 it was reversed, The next day they charged my account $79.99 again which overdrew my account again and my bank charged me $25.00 for an overdraft fee,. I have called the company 6 or 7 times and each time they and they always try to convince me how wonderful the product is, They say I did not call in the 14 day free time period,, of which I did, Each time when I called and asked to speak to a supervisor I as told they were busy and would get the same answer, each time I called the persons answering the phone would Ridley hang up on me, Thank you, Marie Asaro
