- Report: #1357728
Complaint Review: DABADO - Denver Colorado
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DABADO
Denver, Colorado, USA
Phone:
8448673682
Web:
https://dabadovaporizers.com/
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DABADO Liars Denver Colorado
The Bolt M atomizer is very poorly designed. First problem is that these atomizers are way too fragile. I don't mean they are so fragile that it won't hold up to dropping, bumping, or jostling. I mean these things are so fragile that they don't hold up to completely normal everyday use. I used this product with a couple friends over a few weekends at home. The first atomizer lasted about 3 weeks. I filled out their repair form on their website and they sent me a new atomizer at no cost to me. Awesome, I thought at least their warranty is good. So I was happy that they replaced it. The replacement atomizer lasted a total of 3 weeks as well. At $69 a piece, you would think they would last at least for the 90 day warranty. Here's why you will regret ever purchasing DABADO products. I contacted them again via their repair form. Here's their response:
"G**y H. (Dabado Vaporizers)
Feb 21, 10:23 AM MST
Hello,
Were sorry to hear your Bolt M is reading “no atomizer” or “high res”. This means the Thunderbox pro has detected a problem inside of the atomizer and will not fire it. Unfortunately once the Bolt M has been used, warranty is no longer valid similar to many industry standards on atomizer products. If you are experiencing a no atomizer or high res message your Bolt M may be out of commission :( It is impossible for us to know how the bolt m was handled, what wattage it was exposed to and the length of use. For those reasons once the product has been used it is hard to determine the cause of the problem and how it occurred. We apologize for this inconvenience but we don’t want to leave our customers hanging and can offer you 35% off another Bolt M V1 heating replacement. If you are intersted please let us know and we will send you a custom order link.
Have a Dabful Day
-Dabado Repairs"
That's right according to their warranty, if you use the product at all they don't have to honor their warranty. I spent $250 on everything in total. I used the first atomizer about 3 weeks and the second one about the same. Now I have a $250 paper weight because I refuse to spend another cent to replace a product that is going to fail again in 3 weeks.
I have reminded them numerous times that I used their product exactly as specified in their manual and I'm well within the 90 days. But they refuse to replace the defective part.
