- Report: #126109
Complaint Review: D'Ambrosio Chrysler Jeep - Salt Lake City Utah
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Author Not Confirmed
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D'Ambrosio Chrysler Jeep
2280 South State Street, Salt Lake City, 84115 Utah, U.S.A.
Phone:
801-461-8658
Web:
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D'Ambrosio Chrysler Jeep charged me for repairs that did not address the real problem. Ripoff! Salt Lake City, Utah
In August of 2004 I took my Jeep Cherokee to D'Ambrosio Chrysler Jeep to have a problem looked at. The oil pressure would drop to near zero at an idle after the engine was warm and the check guages warning light would light up.
The first time I took it in the service rep. called me and told me that the mechanic found what was causing the problem. He indicated the wire connector to the oil pressure sender unit was bad and it needed to be replaced and it would fix the problem. They went ahead and replaced the connector and I was charged 158.00 dollars. Upon driving home from the dealsership the oil pressure dropped to near zero and the warning light came on.
I called Kenny Smith the service rep. back and told him the probem was still occuring. He told me to bring the vehicle back. I returned the vehicle to the dealership, they looked at it again. Kenny Smith called me and told me that his mechanic tested the oil pressure sender unit, and it was bad and needed to be replaced. He assured me that would fix the problem. The dealership replace the oil pressure sender unit and charged me 144.00 dollars. Again upon driving home from the dealership the oil pressure dropped to near zero and the warning light came on as it had done before.
I called the dealership back and indicated that the problem was still occuring and that I wanted a refund. I was told that was not possible but if I brought the vehicle back they would look at the Jeep again. I replied that I would not return and was very disappointed with the service I had received.
I took the vehicle to a different mechanic who found the real problem and fixed it right the first time.
Kevin
Salt Lake City, Utah
U.S.A.
The first time I took it in the service rep. called me and told me that the mechanic found what was causing the problem. He indicated the wire connector to the oil pressure sender unit was bad and it needed to be replaced and it would fix the problem. They went ahead and replaced the connector and I was charged 158.00 dollars. Upon driving home from the dealsership the oil pressure dropped to near zero and the warning light came on.
I called Kenny Smith the service rep. back and told him the probem was still occuring. He told me to bring the vehicle back. I returned the vehicle to the dealership, they looked at it again. Kenny Smith called me and told me that his mechanic tested the oil pressure sender unit, and it was bad and needed to be replaced. He assured me that would fix the problem. The dealership replace the oil pressure sender unit and charged me 144.00 dollars. Again upon driving home from the dealership the oil pressure dropped to near zero and the warning light came on as it had done before.
I called the dealership back and indicated that the problem was still occuring and that I wanted a refund. I was told that was not possible but if I brought the vehicle back they would look at the Jeep again. I replied that I would not return and was very disappointed with the service I had received.
I took the vehicle to a different mechanic who found the real problem and fixed it right the first time.
Kevin
Salt Lake City, Utah
U.S.A.
1 Updates & Rebuttals
Daniel
West Chester,Pennsylvania,
U.S.A.
PLEASE READ this is DAmbrosio Chrysler Jeep in Utah
#2Consumer Comment
Thu, June 23, 2005
This report shows up on Yahoo and Google on the 1st page of listings when Dambrosio Jeep is typed into the search field. Please be advised that this is DAmbrosio Chrysler Jeep in Utah, NOT DAMBROSIO CHRYSLER JEEP IN PENNSYLVANIA. It is the exact same name however there is no relation between the 2 dealerships. Thank You. Danny D'Ambrosio DAmbrosio Chrysler Jeep Kennett Square, PA 1-800-646-7340
