eploema
South Beloit,#2Author of original report
Thu, August 29, 2013
Here we are, a year later and finally the owner of Dane County Auto Sales has acknowledged they had a problem at this location (of course they didn’t have the time nor the inclination to return any of my several phone calls when this initially came up). I juts must have been filed away as the “can’t be pleased customer”.
Not only were there multiple failures from the get go on with this transaction, it escalated into personal attacks from the previous GM. I had been accused of being dishonest and labeled as a deadbeat out to make a buck off of some poor company’s misfortune. Even the mayor of Stoughton was appalled by the reports that I had sent. Of course at the end of the day due to the deep pockets of your company and your unwillingness to agree that clearly multiple mistakes had been made – I got left out in the cold with a vehicle that should have been sent to the scrap yard (i.e. LEMON).
I really enjoy the squeaks and the creaks and the pieces and parts that are rattling on the interior of the vehicle. It’s a great constant reminder that honest consumers like me – busting my a*s to support less than reputable businesses such as this – can just get raked over the coals and without recourse! I’m very thrilled that you’ve fired the entire team that assisted me and my purchase!
Apparently I was being truthful when making my statements when this all began?! Good for YOU – I’m still out $4500.00 on bogus warranties and am still in possession of this heap of crap! I especially LOVE the warped rotors…..when I step on the brakes and the car veers into oncoming traffic……that’s great!!! My 4 week old baby daughter would be thrilled to know about the vehicle she’s riding around in daily!!!!
Danton
Stoughton,#3UPDATE Employee
Thu, August 29, 2013
I would like to apologize for the inconvenience and your poor experience with Dane County Auto Sales. We pride ourselves in providing exceptional customer service, and because of situations such as yours, we knew we had to make some changes. The team who assisted you during your time here is no longer with us and its experiences and feedback such as this that made us aware that such changes needed to be made in order to help improve our company. We sincerely apologize and appreciate your feedback.
If you are intersted please feel free to contact me, the General Manager, so we can discuss this further.
Thank you.
Kayser Automotive Group
United States of America#4General Comment
Mon, August 27, 2012
Kayser Automotive Group has no affiliation to Dane County Auto Sales. Dane County Auto Sales is a Van Horn Automotive Group dealership. Kayser recently sold its Stoughton, WI location to the Van Horn group and has no connection to the dealership referenced in the Ripoff Report as reported in June by the local newspaper: http://www.connectstoughton.com/main.asp?SectionID=4&SubSectionID=4&ArticleID=4487
Kayser Automotive Group currently operates 15 franchise locations in four Wisconsin communities, Madison, Watertown, Sauk City and Pulaski.