- Report: #589201
Complaint Review: D'Cache Restaurant - Internet
Reported By:
d''cache -
toluca lake, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
D'Cache Restaurant
10717 Riverside Dr 91602 Internet, United States of America
Phone:
818-506-9600
Web:
www.dcacherestaurant.com
Categories:
Business Rating:
(0)
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D'Cache Restaurant dcache d'cache decache cache dcache d'cache restaurant Horrible Service, Over Priced, Jairo only cares about himself, Internet
First let me say that the food is great. But, the services was horrible. I had a party at D'Cache, it took 30 minutes for my guest to get a drink!!! Even me (the person paying the bill) it took 30 minutes to get a drink. When i first arrived there the waitress told me that they only have two POS sytems and that she might take some time getting drinks . I told her to tell my guest. But by no means did i think it was going to take 30 minutes. The place was packed and they had two bartenders for over 200 people. I could understand if someone called in sick but 30 minutes??? So here is where it gets worst. I told the owner Jairo that my guest couldn't get drinks he said" NOTHING" He ignored me...he is very arrogant. His wife Patty tries to upsale you on everything I spent over $1000.00 on my guest and not one simple call to say sorry. I understand that it takes a while to get a drink but what I don't agree with is bad customer service. Save your money the place is nice but very pricey. There was not a bit of warmth hospitality. Everyone there has a little chip on their shoulder except the female waitresses. If your not an A list actor forget about it!!!!!
I'm not writing this to get back at them. I'm writing this because it was a horrible experience. How do you have fun when service sucks and you can't even get a drink when you want one????
2 drinks and an appetizer=$50.00 Private Party 50 people= $1000.oo plus tax
-Michael
