Owner Of Depalma's Franchise
Gilbert,#2REBUTTAL Owner of company
Mon, May 19, 2008
I was just made aware of this report by one of our current students - more than 6 months after it was filed. Each of our stores are individually owned and operated and there is now a new owner at this location. We typically do not force students to pay for classes they have not taken and are very workable when a family falls into a financial hardship. I can only guess in this case that there was a lack of communication or poor communication between the owner and the parent and the owner felt they needed the help from a (mediator)to get paid for classes they had taught to the student. It is our mission to make Martial Arts a positive experience for students and their families and have a GREAT impact on their lives. I apologize that we were not able to do that for your family.