- Report: #344724
Complaint Review: Dealmax - Nationwide
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Dealmax
mydealmax.com Nationwide, U.S.A.
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Dealmax Unauthorized automatic withdraws from my checking account. Connecticut Nationwide
I checked my account balance today & noticed withdraws of $1.00 and $29.95, continuously since 05/7/08. I never signed up nor became a member with them. I didn't know who they were until now.
So, I called Dealmax & informed them that I never had any affilations with them & wanted to know why they were taking money out of my account! They said their file shows that I am member & ask me to confirm my information (Name, Address, & Phone Number.) I asked to be connected with a manager because the representative wasn't helping me. I repeatedly asked them how they retrieved my bank account information without me giving to them & they HAVE to refund me on this UNAUTHORIZED use!! The manager said he can only refund my the withdraw from this past month ($30.00) out of a $62.00!! I told the manager that we'd be in touch because I'm not finish with this dispute.
Later on today, I went to my bank & filled out an "Unauthorized Use" claim against them and also closed my exsisting bank account. Hopefully, that works for now. Ironicly, the bank representative didn't know how Dealmax was getting through into my account, for Dealmax didn't leave any evidence of the withdraw (only what's on my statement!) And just for the fun of it, I went to "www.mydealmax.com." I noticed everytime this website is visited, the address in the location bar changes!! (Example: http://www.mydealmax.com/(huztbe55hlpstbvkebxncy55)/DMA/ VS. http://www.mydealmax.com/(ucksx555uf2fa255ob23cl45)/DMA/ ...see the difference? Yeah, go ahead and try it.)
Tegan
PHILADELPHIA, Pennsylvania
U.S.A.
So, I called Dealmax & informed them that I never had any affilations with them & wanted to know why they were taking money out of my account! They said their file shows that I am member & ask me to confirm my information (Name, Address, & Phone Number.) I asked to be connected with a manager because the representative wasn't helping me. I repeatedly asked them how they retrieved my bank account information without me giving to them & they HAVE to refund me on this UNAUTHORIZED use!! The manager said he can only refund my the withdraw from this past month ($30.00) out of a $62.00!! I told the manager that we'd be in touch because I'm not finish with this dispute.
Later on today, I went to my bank & filled out an "Unauthorized Use" claim against them and also closed my exsisting bank account. Hopefully, that works for now. Ironicly, the bank representative didn't know how Dealmax was getting through into my account, for Dealmax didn't leave any evidence of the withdraw (only what's on my statement!) And just for the fun of it, I went to "www.mydealmax.com." I noticed everytime this website is visited, the address in the location bar changes!! (Example: http://www.mydealmax.com/(huztbe55hlpstbvkebxncy55)/DMA/ VS. http://www.mydealmax.com/(ucksx555uf2fa255ob23cl45)/DMA/ ...see the difference? Yeah, go ahead and try it.)
Tegan
PHILADELPHIA, Pennsylvania
U.S.A.
