- Report: #1155178
Complaint Review: DealTicker - Toronto Ontario
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Author Not Confirmed
Why?
DealTicker
1901 - 5000 Yonge St Toronto, M2N 7E9 Ontario, Canada
Phone:
416 667-9401
Web:
www.dealticker.com
Categories:
Business Rating:
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DealTicker Company Took My Order - Did not Deliver and did not Refund as Promised Toronto Ontario Canada
Be Aware: Well Deserved (F) Marking with Better Business Bureau | Read Before Placing any Orders with This Company
Note: We have also filed a complaint with BBB and like many other complaints the Company completely ignored the matter. It is mind boggling to think this company still operates after the shear amount of complaints found online. Clearly the company is conducting business in a very unethical manner.
Complaint Summary:
Order placed for $186.95 for Ray-Ban Sunglasses June 2013 - Order Never received - Company is not responding to repeated e-mails or Phone Calls.
Sales Reps that were involved communicating via e-mail:
Jennifer M.
Rochelle J.
Carolyne L.
Stephanie D.
Tasnia M.
There were also many individuals I spoke with directly on the phone names I do not recall.
Payment: American Express Card
Order History:
June 16, 2013 23:37:12 Received
June 16, 2013 23:37:14 Paid
Contacted the company for the first time regarding this order on 08/31/13 and asked them to retrace the matter as the order was not received. I was told my card would be re-credited for the entire amount as they were having issues with their supplier not coming through.
What was Ordered:
$49 for a Pair of Ray Ban Aviator Sunglasses Available in 19 Styles - Taxes Included ($195 Value) - Limited Quantities Available!
Ray Ban Style: Aviator Large Metal - RB3025
Style: Gold frames/Brown lens
1 $49.00 CAD $49.00 CAD
Toronto
$49 for a Pair of Ray Ban Aviator Sunglasses Available in 19 Styles - Taxes Included ($195 Value) - Limited Quantities Available!
Ray Ban Style: Aviator Large Metal - RB3025
Style: Black frame/Green lens
1 $49.00 CAD $49.00 CAD
Toronto
$49 for a Pair of Ray Ban Aviator Sunglasses Available in 19 Styles - Taxes Included ($195 Value) - Limited Quantities Available!
Ray Ban Style: Aviator Large Metal - RB3025
Style: White frame/Green Lens
1 $49.00 CAD $49.00 CAD
Toronto
$0 for a Slim Handbag Organizer Available in 5 Colours! - Taxes Included ($29 Value)
Slate Gray
Details of the Complaint:
After contacting them the company acknowledged there was a problem with their supplier who was not coming through in supplying the Ray-Ban Glasses ordered - Company mentioned they would issue a refund on many instances and did not . I have an e-mail stating they would formally do so after complaining again early 2014 (About a year after) and they yet have not done so - I called and e-mailed them over and over and now get no response at all - It is simply impossible to reach them. This matter is fully documented and I can certainly forward all my communications showing clearly I was been "stringed" into thinking I was going to get my money back all along.
Conclusion: After scouting the internet to assess overal reviews for this company there is clearly a problem in the way this business is being operated.
