- Report: #223486
Complaint Review: Dedham Auto Mall - Dedham Massachusetts
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Author Confirmed
Why?
Dedham Auto Mall
909 Providence Hwy Dedham, 02026 Massachusetts, U.S.A.
Phone:
781-441-9999
Web:
N/A
Categories:
Business Rating:
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Dedham Auto Mall Damaged Vehicle after purchase and refused to repair or give insurance information, ripoff Dedham Massachusetts
I purchased a used car that was in pristine condition. When I came to take delivery of the vehicle on Saturday night around closing, there was damage to the bumper, rear quarter, and rim. The salesman worked frantically to buff out the damage but it was too significant. I was told to bring it back Monday morning so that it could be brought to the body shop for repairs.
When I showed up Monday morning the manager Simon Ahmadian told me that they would not do anything but buff out the car. The damage was appraised at $1200 by two separate body shops. There is metal damage and paint missing.
When they refused to do anything other than buff paint off, I put a claim into my insurance company and all they asked for was the dealer's insurance information. When I called back I spoke with Simon and was sworn at and hung up on. I decided to show up at the dealership with the Dedham Police to get the insurance information (Police Report Number 2006000011842).
The Manager told the police that they refused to give their insurance information to me or the police. The officer was inexperienced and was not aware a warrant was unnecessary to demand their information; I found that out the following day.
These people are dishonest and I recently found out in the past they have forged false carfax reports and deceived other buyers. The Dedham Police have been there numerous times for disputes.
Jason
Dedham, Massachusetts
U.S.A.
When I showed up Monday morning the manager Simon Ahmadian told me that they would not do anything but buff out the car. The damage was appraised at $1200 by two separate body shops. There is metal damage and paint missing.
When they refused to do anything other than buff paint off, I put a claim into my insurance company and all they asked for was the dealer's insurance information. When I called back I spoke with Simon and was sworn at and hung up on. I decided to show up at the dealership with the Dedham Police to get the insurance information (Police Report Number 2006000011842).
The Manager told the police that they refused to give their insurance information to me or the police. The officer was inexperienced and was not aware a warrant was unnecessary to demand their information; I found that out the following day.
These people are dishonest and I recently found out in the past they have forged false carfax reports and deceived other buyers. The Dedham Police have been there numerous times for disputes.
Jason
Dedham, Massachusetts
U.S.A.
1 Updates & Rebuttals
90019
Los Angeles,California,
USA
dear
#2General Comment
Thu, July 07, 2011
I just purchased a car about a year ago this place when I tried to sell the cars I found that car rental company was beyond that which was car rental was very difficult after an accident
This vehicle agency should quit I give print to court anyone who happened to him with an event
Your Email I'd love to have you with me so I'll put the sugar left against this vehicle
Thanks Tommy raz
my email is: (((ROR redacted)))
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
