Randy
Covina,#2Author of original report
Sat, July 28, 2007
Just a wrap-up of my original post that Dell fulfilled everything they promised including my $50 coupon good for any merchandise they sell. I'm a little surprised but extremely satisfied considering my original problems with their customer service reps. concerning prices was so hard to resolve.
Randy
Covina,#3Consumer Comment
Fri, July 27, 2007
Dell made good on their promise to credit back my Visa card and it was received on July 25th.
Randy
Covina,#4Author of original report
Fri, July 20, 2007
About 30 minutes after filing my original report, DELL agreed to refund me $100 back to my credit card and also give me a $50 credit coupon on any of DELL'S merchandise. I guess my complaint finally got to the right person. I am now satisfied with DELL and would gladly do business with them again due to their commitment to be fair regarding their pricing policy. By the way, the computer was delivered fast and is working perfect. I will report back after I actually receive my refund and credit coupon.