To dell with this
Monroe,#2General Comment
Thu, December 20, 2012
Same here. Ordered a laptop on Dec 9th and was told it would be shipped on the 18th. I decided to check the order status and it was not shown in the system.
I called to be informed that the delivery date had been moved to January 2nd. I have tried every way possible during evening hours to cancel the order with no luck.
This was also to be a gift for my daughter, the only one I planned on purchasing for her. Really makes me look like a hero on Christmas morning.
I have been a dell customer for over a decade using dell financial services. I was late one day, one time, and dell jumped my interest rate up to 29%. Thanks a lot, dell.
Robert
Irvine,#3Consumer Comment
Wed, December 19, 2012
So according to how you wrote this report, Dell did this to you intentionally. Since that is apparently what you think, please explain why they would do this? Did they just pick you out at random because they could?
Thanks for teaching our son a harsh lesson during this most Joyous time of year
- So is this "harsh" lesson that Christmas is only about the gift you receive? After all what you are saying in this report is that if there is not a computer under the tree his Christmas will be ruined because he will have to look at everyone else playing with their presents.
Is that REALLY the lesson you want to teach your son?