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  • Report:  #1270465

Complaint Review: Dell.com - Internet

Reported By:
LawofWI - Oconto , Wisconsin, USA
Submitted:
Updated:

Dell.com
Internet, USA
Web:
Dell.com
Categories:
Tell us has your experience with this business or person been good? What's this?

The below Black Friday 2015 Dell ad was a SCAM!! blackfriday.com/stores/dell-consumer/ads/black-friday/page-1#placement-43170 The ad says sale started at 6pm EST. I logged on at 6 pm EST to this page deals.dell.com/compare/x500gowfalltd I logged in ahead of time. Created an act. Registered my address and credit card. I was all ready for this sale. At 6pm I clicked on the link. The offer popped up. I clicked buy. The whelk spun for about a minute. It said it was trying to "get me this deal" then at time 6:01 EST it said "this deal is no longer available." Really? I clicked buy LITERALLY seconds into the sale starting and they ran out of inventory. WHAT A SCAM!!! DELL should be ashamed of themselves for such disgusting practices. Obviously they had very very few units available on purpose. Just a lowlife scam to trick people into going to their website. I don't understand how this is even legal honestly. Who's to say there were even ANY items available. We will never know. Good job Dell. Due to your sleazy sales tactics I WILL NEVER BUY ANOTHER DELL PRODUCT AGAIN. They should be boycotted for such disgusting sales tactics. Hopefully more follow suit and dump Dell.



4 Updates & Rebuttals

Bait & switch

#2Author of original report

Mon, December 07, 2015

 Wrong. When the same item is back up for sale minutes later for the original price it's not a simple "out of inventory" situation outside of the corporations control. DELL knowingly advertised an item for sale then Raised the price back up seconds into the sale in hopes of attracting traffic to its site under false pretenses. Classic bait and switch, which is a scam. Stop being a lap dog for corporations that give in to the dark side. We consumers need to vote with our purchases and posts such as these to punish corporation that use these deplorable sales tactics. Go to H e l l Dell. It's dull minded sheeple like you that keep perpetuating the scam.


ramjet

Michigan,
USA
Many button pushers

#3Consumer Comment

Mon, December 07, 2015

Of course if there were millions of people pushing their buy buttons at the same time, many will be disappointed.  This does not meant Dell - or many other companies, are being dishonest.  It just means many people beat you to the deal. 

Unless you REALLY know how many they had, (not just guessing)  you have no way of judging whether it was a scam or not.


Rob

Pennsylvania,
USA
No Doubt This Was a Big Scam

#4General Comment

Fri, November 27, 2015

I have on 10 minutes before this deal went live and logged in my Dell account. I refefreshed about once every two seconds starting at 5:58. Of course the deal with the extra controller was "sold out" or out of stock no more than 5 seconds after being open. This is a crock and a half and anyone with a brain knows we were led on onlt to be left with the other choices.

 

I could understand if they had 5 in stock and I was a second slow. Many better deals out there then what Dell has and I will be cancelling my order.

 

No more business for these clowns.


mrfrankrussell

Westlake,
Louisiana,
USA
The same thing happened to me!

#5Consumer Comment

Fri, November 27, 2015

 You are exactly right and thank you for writing the report. I was signed in and on the page ready for this deal to start. I clicked the buy button seconds after 6PM (5PM my time) and it said the deal was not available. I tried over and over for half an hour and nothing! I will never again trust a deal from dell nor will I buy their products in the future. This is my first time on Ripoff Report. I found my way here by searching "dell black friday xbox scam."

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