Gregory
Frankfort,#2REBUTTAL Owner of company
Wed, August 20, 2003
We believe that when someone places a bid on eBay, that this person has read and understands eBays Terms and Conditions. As bidders expect a seller to abide by the Terms and Conditions of eBay, a seller should be able to expect the same from a bidder. We also expect that a bidder has thoroughly read and understands the information on the auction page before they place a bid. We understand that there may be questions concerning any auction and have confidence that bidders will contact us with these questions before placing a bid. On all of our auctions we provide a picture of the product. An examination of the picture for our computer auctions will show the brands of the components used. As there is limited space for the main title, we provide all details in the description section of the auction page. This gentleman states that the cpu was 1.7 ghz with a FSB speed of 100 mhz. The chip we installed was a 2.4 533 mhz FSB. He claims the motherboard was a PC Chip M935L when the motherboard was actually a PC Chip Model M935ALU v5.1B which does support a 2.4 533 mhz FSB chip. We have tried working with this gentleman regarding the discrepancies he believed he found. We found it difficult to work with this gentleman and requested that he return the computer. As we were trying to resolve the issues, this gentleman contacted PayPal to request a refund. PayPal has taken the taken the money from my account to refund to this gentleman. This gentleman has stated that he has not received his refund. We have informed him that PayPal has his money and he should receive the refund from them. We have answered all questions put to us from any agency this gentleman has contacted to their satisfaction. We have tried to resolve the issues this gentleman had with the system. We requested he return the system, which he did. However, he paid through PayPal. PayPal has deducted the purchase price of the system from our account. Therefore the matter is entirely between this gentleman and PayPal.
Gregory
Frankfort,#3REBUTTAL Owner of company
Wed, August 20, 2003
We believe that when someone places a bid on eBay, that this person has read and understands eBays Terms and Conditions. As bidders expect a seller to abide by the Terms and Conditions of eBay, a seller should be able to expect the same from a bidder. We also expect that a bidder has thoroughly read and understands the information on the auction page before they place a bid. We understand that there may be questions concerning any auction and have confidence that bidders will contact us with these questions before placing a bid. On all of our auctions we provide a picture of the product. An examination of the picture for our computer auctions will show the brands of the components used. As there is limited space for the main title, we provide all details in the description section of the auction page. This gentleman states that the cpu was 1.7 ghz with a FSB speed of 100 mhz. The chip we installed was a 2.4 533 mhz FSB. He claims the motherboard was a PC Chip M935L when the motherboard was actually a PC Chip Model M935ALU v5.1B which does support a 2.4 533 mhz FSB chip. We have tried working with this gentleman regarding the discrepancies he believed he found. We found it difficult to work with this gentleman and requested that he return the computer. As we were trying to resolve the issues, this gentleman contacted PayPal to request a refund. PayPal has taken the taken the money from my account to refund to this gentleman. This gentleman has stated that he has not received his refund. We have informed him that PayPal has his money and he should receive the refund from them. We have answered all questions put to us from any agency this gentleman has contacted to their satisfaction. We have tried to resolve the issues this gentleman had with the system. We requested he return the system, which he did. However, he paid through PayPal. PayPal has deducted the purchase price of the system from our account. Therefore the matter is entirely between this gentleman and PayPal.
Gregory
Frankfort,#4REBUTTAL Owner of company
Wed, August 20, 2003
We believe that when someone places a bid on eBay, that this person has read and understands eBays Terms and Conditions. As bidders expect a seller to abide by the Terms and Conditions of eBay, a seller should be able to expect the same from a bidder. We also expect that a bidder has thoroughly read and understands the information on the auction page before they place a bid. We understand that there may be questions concerning any auction and have confidence that bidders will contact us with these questions before placing a bid. On all of our auctions we provide a picture of the product. An examination of the picture for our computer auctions will show the brands of the components used. As there is limited space for the main title, we provide all details in the description section of the auction page. This gentleman states that the cpu was 1.7 ghz with a FSB speed of 100 mhz. The chip we installed was a 2.4 533 mhz FSB. He claims the motherboard was a PC Chip M935L when the motherboard was actually a PC Chip Model M935ALU v5.1B which does support a 2.4 533 mhz FSB chip. We have tried working with this gentleman regarding the discrepancies he believed he found. We found it difficult to work with this gentleman and requested that he return the computer. As we were trying to resolve the issues, this gentleman contacted PayPal to request a refund. PayPal has taken the taken the money from my account to refund to this gentleman. This gentleman has stated that he has not received his refund. We have informed him that PayPal has his money and he should receive the refund from them. We have answered all questions put to us from any agency this gentleman has contacted to their satisfaction. We have tried to resolve the issues this gentleman had with the system. We requested he return the system, which he did. However, he paid through PayPal. PayPal has deducted the purchase price of the system from our account. Therefore the matter is entirely between this gentleman and PayPal.