- Report: #1407301
Complaint Review: Dermaglow - Internet
-
Author Confirmed
Why?
Dermaglow
Internet, USA
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Dermaglow Biggest con Ever Biggest Rip Off Ever Orlando Florida Floridat
Biggest fraud ever, very deceptive. They offer you a trial sample that you pay for the shipping which is all i agreed to. I never received the sample, but the next month there was a $90.00 charge on my bank account statement and when I called to inquire about it, my bank gave me the information of who made the withdrawal. When I contacted them, they told me that I needed to call and cancel order. I told them that I never placed an order and that I never received any sample.
They tried to say that you automatically agree to receiving continued products each month with a ridulous amount for a small jar of cream that you did not order. They automatically renew this unauthorized purchase. When I contacted them, they were very rude and told me that they would only agree to refund $35.00 of this amount, when I told them I wanted a full refund, she then told me they would send me $50.00 back as if it was negotiable!. I told her I would sue them if they did not return this money to me account.
The agent then said that I would need to return the unused product and then I would get my refund, but I needed to return it to a PO Box located in Orlando, Fl. It has been another month and I have not received my refund. A few days after I made this call I received this product in the mail. I called back and told them I received this unauthorized package in the mail and I want to return it and get my full refund. She gave me a return authorization code and said this is the only way I could get my full refund. I returned it right away and it's going in to a second month and I still have not received my refund.
I called back again, and I was told that they need the tracking number to verify that I returned it. This is ridulous, so I notifed by bank that I am disputed this and I cancelled my credit card that they were using which causes me a total inconvenience. This company attempts to deceive you and uses trickery to get you to make this so called free sample purchase with a catch. Do not fall for this scam people. They wiill try all kinds of tactics to avoid giving you a refund. I am going to sue them if my money is not returned. I sent them an email and verbally informed the agent that all orders are to be cancelled that they have scheduled to be sent immediately.
Ann
Dayton, OH
