- Report: #1387876
Complaint Review: Dermedica XR - Internet
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Author Confirmed
Why?
Dermedica XR
Internet, USA
Web:
trydermedica.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Dermedica XR Offered a free trial, did not provide a box to opt out of purchases and charged $98 x2 to my credit card account. Savannah, Georgia Internet
I clicked on a link that said "Free trial". The ad stated I need only to pay $4.99 for shipping. There was not a box to opt out of further purchases, so I assumed they would verify before shipping.
I received another 'set' of skin care items, one cream, and one eye cream. There were two charges on my credit card statement; one for $94.71 from Renew Labs in San Diego, CA, the other for $98.72 from Hut Labs in Buena Park, CA. I asked my back to reverse charges, which they declined. I then asked them to close the account so no further charges could be made, they again declined, stating I need to speak with their fraud department. I plan on doing this tomorrow.
