- Report: #1006446
Complaint Review: Desert European Motorcars - Internet
Reported By:
Julie -
Westlake Village, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Desert European Motorcars
92270 Internet, United States of America
Phone:
760 7735000
Web:
http://www.deserteuropean.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Desert European Motorcars Bait an Switch! Bad Customer Service and no return calls! Internet
Run for your life! they are thieves and criminals! Bait and switch is the game here... they sold me a Maserati brand new and found i out it was a used LEMON! The sales staff is arrogant and once you buy your car.... they never answer the phone ever again:-(
Also, they asked me to come back in and sign a new contract the day after my purchase of a lease with 12k miles a year...
I just turned in the car and they are trying to charge me $12k in over milage with the claim that i got a low mile lease... when reviewing the new contract, We Realized they switched the contract on me:-( Shame on me for not re-reading it! the second time but who would have thought they would have done such a thing!
But they did and ER (Finance Director) will not come to a phone for 5 years now after numerous attempts to reach her... I have bought many cars in my life but have NEVER dealt with a dealership orchestrating such a bogus deals and blatantly horrific customer service! Shame on all of them for their tactics and deception!
I am contacting lawyers, BBB, and all Consumer Groups and will fight back. Never go to Desert European Auto Ever!!! No Ethics at Desert European Maserati!Send to a Friend Link to This Review
Also, they asked me to come back in and sign a new contract the day after my purchase of a lease with 12k miles a year...
I just turned in the car and they are trying to charge me $12k in over milage with the claim that i got a low mile lease... when reviewing the new contract, We Realized they switched the contract on me:-( Shame on me for not re-reading it! the second time but who would have thought they would have done such a thing!
But they did and ER (Finance Director) will not come to a phone for 5 years now after numerous attempts to reach her... I have bought many cars in my life but have NEVER dealt with a dealership orchestrating such a bogus deals and blatantly horrific customer service! Shame on all of them for their tactics and deception!
I am contacting lawyers, BBB, and all Consumer Groups and will fight back. Never go to Desert European Auto Ever!!! No Ethics at Desert European Maserati!Send to a Friend Link to This Review
