Fellapanik
Mechanicsburg,#2Consumer Comment
Thu, July 23, 2009
I started with charges per course to be 1300 then after 2 yrs each course cost well over 4,000. I am stuck and cannot get my transcripts to transfer to another school because they lied that my courses would be covered through loans and grants. I got sick and failed a course. BUt DeVry told my lender that I was not eligible to recieve the loan because I only had three credits that semmester. The rep from DeVry told me that it would be covered before I took the course understanding that I had only 3 credits that session. re: Stafford Loan. They immediately charged my EduCard loan and charge me with 25% interest rate on $4000 due. I would have to pay the whole amount before I will be able to get my transcripts. Devry Finance and Devry Academic Advisors are two totally seperate departments and the right hand does not know what the left hand is doing. I did not sign up for courses and Devry would auto sign me up for classes and charge me when I am not taking them because of my balance due. They are the worst customer service folks ever. YOu can get any help with tutoring online. In one year I was stressed out and got sick because the lack of proper recording (logging) of phone conversations. They tell you one thing and when you catch them on a lie they said they never said that before. They would find reasons why you should pay and call you when you have financial issues but wouldn't resolve customer service issues immediately. For anyissues it takes up to 1 to 2 weeks for resolution. I can't afford the money to finish school. Now I am in a payment plan that I can afford for 2 yrs. That means I would have to wait that long for my transcripts to finish school. Just my luck Do not choose DeVry!!.. Listen and read all the complaints they are all the same. Add me to the list of complainers if your getting a lawyer. I will surely answer all the issues truthfully.