- Report: #1214869
Complaint Review: DH Camara - Chicago Illinois
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DH Camara
3075 S Bonfield St Chicago, 60608 Illinois, USA
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DH Camara RongJuan Xie Ripped Off on repair to Cannon D10 Powershot Chicago Illinois
Found this company on E bay when trying to find a repair for my Cannon D10 Powershot Underwater Camara , the LCD screen had stopped working, Camara still worked just could not see the screen. Ordered the screen and saw that DH Camara could install for 7 or 8 dollars. Contacted them, no problem so I sent them the screen which had been shipped to me. Soon got a call from RongJuan Xie saying Camara had other problems so now it was going to be $100 + My mistake was not to hold up at that point but I already had the cost of the lens and shipping so went ahead, he assured me that this would take care of everything, Couple weeks later got the Camara back and it appeared to work fine, above water. Just took the Camara with me sailing in the Carribean and first time I got in the water the Camara filled with water, bubbles were coming out of the case. I e mailed RongJuan and he said they do not warranty for Liquid damage. Again this is an underwater Camara . RongJuan Xie did not seem to be the least bit concerned and e mailed that I did not read everything on his website because the website states liquid damage is not covered. He had several times to tell me that as he was running up the charges. A warning to anyone interested, DH Camara may be someone you look at carefully prior to giving them your billing info. You may also want to check with BBB as I now see I myself did not use the Internet to check out this company, my mistake that cost me a bunch and I got nothing
Ken in Charlotte, NC
