- Report: #1135305
Complaint Review: Diamond Resorts International - Nationwide
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Author Not Confirmed
Why?
Diamond Resorts International
Nationwide, USA
Phone:
877-374-2582
Web:
www.diamondresorts.com
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Diamond Resorts International It's a rip off! Sedona, Arizona Nationwide
Beware before buying. They tell you you get all these free trips but to wait a few months before booking so they can get your information set up in their system. You have 15 months to book the trips. So I waited and then tried to use the free week and guess what? No availability anywhere I chose to go. And I tried 10+ properties all over the US.
The salesman stated it is Diamond's policy to never say 'No' but here again that's all you get at every turn! Some phone representatives tell you you can 'Hold' a property for a few hours (while you work out the flight details) then another agent states that can't be done. Can't even speak to a supervisor ever!
I really feel the bait and switch here.....think twice about spending the kind of money I spent! I totally regret it now! Wish I would have visited this site before signing the contract!
1 Updates & Rebuttals
Marsha
Matthews,Missouri,
Help needed with sales team at sedona Arizona
#2Consumer Comment
Sat, September 13, 2014
I have received a phone call from the vice president of the DRI at Sedona Arizona as I was pressured by their sales team also. The sales man was MARK ALAGNA & the vp claims he has never had any complaints against him. Seen ur post & thought maybe your salesmen might have been mark also. Would love to band together & take this company apart. VP is suppose to call me back, please leave a rebuttal if u could help me.
