- Report: #524018
Complaint Review: Dick Hannah Chrysler/Jeep - Internet
Reported By:
A. -
Kelso, Washington, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Dick Hannah Chrysler/Jeep
Internet, United States of America
Phone:
Web:
www.dickhannah.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
d**k Hannah Chrysler/Jeep Ready to Make Money But Not Give Customer Satisfaction, Internet
In February 2008 I purchased a brand new PT Cruiser from d**k Hannah,
I've found out that with d**k Hannah customer service is out the door as soon as you drive off the lot. I've purchased more than one vehicle from d**k Hannah but I don't see this happening again. Once they got their money from me for their overpriced vehicle and raked me over the coals, they hung me out to dry. Thanks for nothing, d**k Hannah and buyers beware!!
1 Updates & Rebuttals
Robert
Irvine,California,
U.S.A.
Where is the RipOff?
#2Consumer Comment
Mon, November 16, 2009
It wasn't until I drove off the lot that I figured out it had no cruise control (a fact they didn't tell me). Well, perhaps I could learn to live with this....I just could not learn to love that car.
- Your can't be serious. If it was that important to you, I would think that YOU would ask them if it came with Cruise Control. I would at least think you would have looked for it when you test drove the vehicle.
I contacted Joe with d**k Hannah Honda, they said I was upside down on the loan and they couldn't help me. They are the ones that put me upside down! So now they are telling me that in addition to the trade in of the PT Cruiser, I also have to pony up $4,000 to $6,000 for a new car. I'm perplexed....
- You said you have purchased other vehicles, but I don't see how this can be the case. As it does not appear that you know the first thing about financing. First with a low down-payment(and I would bet the $1500 was 10% or less of the total vehicle cost), you are going to be upside down on the loan for about 2/3 to 3/4 of the life of the loan. It does not matter what car you get, what loan you get, or even if you bought the car towed it home and parked in your garage for a year. The second you signed the papers to buy the car, it lost several thousands dollars in value.
Oh and if the Cruise Control is that big of a deal..buy an after market system. It will be a heck of a lot less than $6,000.
