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  • Report:  #1368122

Complaint Review: Diet Supplements - SEC - las vegas Nevada

Reported By:
Teresa - Godley, Texas, USA
Submitted:
Updated:

Diet Supplements - SEC
500 north rainbow bld las vegas, 89107 Nevada, USA
Phone:
877-429-8465
Web:
www.morehealthtoday.com
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Over a month ago (3/15/17), I ordered a free trial of "PureCBD" for a shipping charge of $5.95. The website said absolutely NOTHING about subscribing to a monthly bottle of CBD oil. On 4/14/17, my card was charged $69.95 by www.morehealthtoday.com. On 4/15/17, I disputed the charge at my credit union, closed my card, and got a new one.

I had never been on the website, which doesn't even sell CBD, before I saw that charge on my bank account. Today, a bottle of "PureCBD" arrived. Also today, I finally got an answer at the customer service number, but it turns out that the customer service is done through supportlink.biz, which apparently operates out of the UAE.

The representative told me to mail the bottle that arrived today to Diet Supplements -- SEC, 500 North Rainbow Blvd., Ste. 300, Las Vegas, NV 89107. After Googling the address, I found a negative BBB report of a business called, "Complete Nutrition" at that address, as well as several others.

The site that charged my bank account, www.morehealthtoday.com, is located at 718 Kings Road, Apt. 313, West Hollywood, CA 90069. These businesses must be one and the same, all with different website fronts.

When I got the initial trial, I landed on a page like this (https://securedonlinepurchase.com/new/index.php?vp=cbdtrial1832&Country=us&PubID=15&PC=3470&FilePath=cbd2-res-drops-orange-trial&SID={pain}&SID2={keyword}&LPID=1690&ClickID=94822438) when I Googled "free trial of CBD oil." I never received a follow-up email advising me that there would be further shipments. 

I will not be sending the bottle I received today, as I have no guarantee whatsoever that they will refund my money, so I'm depending on my credit union to resolve the issue. There is no answer on the phone number on the bottle, and when I called the number on the packaging, I was talking to someone on the island of Saint Lucia in the Caribbean.

Lesson learned.



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