- Report: #8660
Complaint Review: Diet ZX By Vita Free - Bell Colorado
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Author Not Confirmed
Why?
Diet ZX By Vita Free
5315 Lindbergh Lane Bell, 90201 Colorado, U.S.A.
Phone:
1 800 698 4146
Web:
N/A
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Business Rating:
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Diet ZX By Vita Free by TV is false advertising, liar by phone, & complete rip-offf
9/6/01 After seeing the ad on TV for "free" diet pills. I called to order one month at $6.95 per bottle plus S/H. I was told 4 to 6 week delivery.
9/24/01 After receiving my bank statement & seeing a charge of $111.20, I called told them to cancel my order immediatly and credit my account. I was informed by Alexis that the order was already sent book rate, it would be about another 10 days before arrival, & I'd need to refuse it, return to sender & wait 14 days after receipt for credit.
10/22/01 Strangely, the package arrives priority mail, sent long after my Sept. 24th conversation. I returned it priorty mail same day.
11/6/01 Spoke with Tai she states recevied in their system November 2nd as a refund and would receive credit 14 to 21 days from that date.
11/26/01 Spoke with Alexis (40 minutes on hold) assured me that the credit would show by the end of the month.
12/4/01 Phoned customer service at 3:00PM, 4:00PM, 4:18PM each time on hold for approximately 15 minutes, then music stops, phone goes dead. So I went to search on the net and here I am reporting and asking for help.
It's been 3 months, bounced checks, numerous phone calls, grief and their lies.
9/24/01 After receiving my bank statement & seeing a charge of $111.20, I called told them to cancel my order immediatly and credit my account. I was informed by Alexis that the order was already sent book rate, it would be about another 10 days before arrival, & I'd need to refuse it, return to sender & wait 14 days after receipt for credit.
10/22/01 Strangely, the package arrives priority mail, sent long after my Sept. 24th conversation. I returned it priorty mail same day.
11/6/01 Spoke with Tai she states recevied in their system November 2nd as a refund and would receive credit 14 to 21 days from that date.
11/26/01 Spoke with Alexis (40 minutes on hold) assured me that the credit would show by the end of the month.
12/4/01 Phoned customer service at 3:00PM, 4:00PM, 4:18PM each time on hold for approximately 15 minutes, then music stops, phone goes dead. So I went to search on the net and here I am reporting and asking for help.
It's been 3 months, bounced checks, numerous phone calls, grief and their lies.
1 Updates & Rebuttals
#20
Tue, December 04, 2001
