Dmodela
NJ,#2Consumer Comment
Fri, July 31, 2009
We've ordered living room, dining room, and bedroom furniture all on different occasions from Direct Buy and nothing has ever come in broken or damaged. The one time one of our orders were delayed, a representative called us right away. Even though it was the manufacturer's fault, the rep did five us the reason why and apologized for the inconvenience. We are very satisfied with our membership with DirectBuy
Chris
New Brighton,#3Consumer Suggestion
Sat, January 27, 2007
I was also suspicious when DirectBuy employees would not give me any information before I joined and reacted negatively when I inquired. I asked for just one example of a price that I could compare to store prices, but they couldn't give me anything. As I was building a house at the time, I thought any discount that I could get would be good so I joined. I found that the steep cost of membership, $4,000+, paid for itself at least two times over. Plumbing fixtures and furniture were from %50-%80 the cost of the same fixtures, (same maker, same model number,) as those at Lowes and the Home Depot. This makes sense, as I was paying the same prices that those stores were paying. However, that $4,000+ membership fee is not going to pay for itself unless you know you will be buying over $10,000 worth of merchandise in the next year. Unfortunately, Direct Buy seems to have an agreement with their suppliers that they will be shady and evasive, and often flat-out rude, if a prospective customer asks how good their prices are. They have taken their agreement not to disclose prices much too far, and most of their employees are tired of explaining why they can't give out a price list. They should target their advertising at contractors and people building new homes, but unfortunately that is not a large enough market so they feel the need to trick people into joining with unreasonable promises. For instance, some of their suppliers are used to dealing with large stores only, so you don't get individual attention for returns and such. They seem accustomed to dealing with large retail stores, who don't care if a replacement product arrives in a month or six months.
Mark
Lake Worth,#4Consumer Comment
Fri, January 19, 2007
I have been a member of Direct buy formally United Consumers club for well over 10 year and have saves 1000.00s of dollars with them i will give you a few examples most recent is new coffee tables and end tables i want to a local store that advetizes wholesale pricing and the use the same catalog and Direct buy and just like Direct buy i can order them and save money. While i was there i found a cocktail table in clearence that i realy liked for 550.00 i would have to order the matching end tables for 300.00 each for a total of 1150.00 i then when to the Direct buy store and orded the same set from the same maufacture for 760.00 delivered a 390.00 savings and they came in 3 weeks. I have many other examples over the years the bigest one time savings was on wood flooring 2500.00 off the best price from Home Depot. Those look at electronic and appliences i agree i realy dont see a big savinds there unless i am looking very high end that are not carried the the big box stores.
Mark
Lake Worth,#5Consumer Comment
Fri, January 19, 2007
I have been a member of Direct buy formally United Consumers club for well over 10 year and have saves 1000.00s of dollars with them i will give you a few examples most recent is new coffee tables and end tables i want to a local store that advetizes wholesale pricing and the use the same catalog and Direct buy and just like Direct buy i can order them and save money. While i was there i found a cocktail table in clearence that i realy liked for 550.00 i would have to order the matching end tables for 300.00 each for a total of 1150.00 i then when to the Direct buy store and orded the same set from the same maufacture for 760.00 delivered a 390.00 savings and they came in 3 weeks. I have many other examples over the years the bigest one time savings was on wood flooring 2500.00 off the best price from Home Depot. Those look at electronic and appliences i agree i realy dont see a big savinds there unless i am looking very high end that are not carried the the big box stores.
Mark
Lake Worth,#6Consumer Comment
Fri, January 19, 2007
I have been a member of Direct buy formally United Consumers club for well over 10 year and have saves 1000.00s of dollars with them i will give you a few examples most recent is new coffee tables and end tables i want to a local store that advetizes wholesale pricing and the use the same catalog and Direct buy and just like Direct buy i can order them and save money. While i was there i found a cocktail table in clearence that i realy liked for 550.00 i would have to order the matching end tables for 300.00 each for a total of 1150.00 i then when to the Direct buy store and orded the same set from the same maufacture for 760.00 delivered a 390.00 savings and they came in 3 weeks. I have many other examples over the years the bigest one time savings was on wood flooring 2500.00 off the best price from Home Depot. Those look at electronic and appliences i agree i realy dont see a big savinds there unless i am looking very high end that are not carried the the big box stores.
Thomas
Anderson,#7Consumer Comment
Sat, December 09, 2006
Cory, if you cannot post something useful to the OP then don't post anything. Your posts make you look like an idea-free idiot.
Larry
Jacksonville,#8Consumer Comment
Sat, December 09, 2006
...who promises you "special insider" anything. It's a sure sign it's a rip off. They target largely successful and affluent people, the kind who are less likely to complain when they get scammed because they are embarrassed and somehow think it's their fault. It's the case that proves the point, never trust an infomercial.
Thomas
Anderson,#9Consumer Comment
Fri, December 08, 2006
We had a power surge and computer latchup glitch in transmission so Direct was Best. I corrected the transmission. 1. Most "Direct Buy Complainers" seem to imply that the prices at Direct Buy are only a little lower that the prices charged for 'comparable' goods at certain other competing stores. 2. Now if these other competing stores CAN sell for similar prices as Direct Buy and yet still have the profit margins required to remain in business but without charging a $4000 up front fee, then why can't Direct Buy ALSO make similar profit margins on their sales? 3. Should we conclude that, given Direct Buy's captive customer base resulting from their $4000 up front fee, Direct Buy is really an organization of idiots too stuck on stupid to reach out for that extra profit that is easily within their grasp? 4. If the answer to (3) is YES, then OP and all other " Direct Buy Complainers" simply have no hope because they seem to expect logical behavior from Direct Buy, and idiots stuck on stupid seldom demonstrate logically thoughtful actions.
Cory
San Antonio,#10Consumer Comment
Fri, December 08, 2006
Who's calling who an idiot when you can't get the company right. It makes you look like an, well we'll just leave it at that.
Steve
Bradenton,#11Consumer Suggestion
Fri, December 08, 2006
I don't see where Best Buy came into the picture. The OP was complaining about DIRECT BUY, which is a warehouse membership buying club.
Thomas
Anderson,#12Consumer Comment
Fri, December 08, 2006
1. Most "Best Buy Complainers" seem to imply that the prices at Best Buy are only a little lower that the prices charged for 'comparable' goods at certain other competing stores. 2. Now if these other competing stores CAN sell for similar prices as Best Buy and yet still have the profit margins required to remain in business but without charging a $4000 up front fee, then why can't Best Buy ALSO make similar profit margins on their sales? 3. Should we conclude that, given Best Buy's captive customer base resulting from their $4000 up front fee, Best Buy is really an organization of idiots too stuck on stupid to reach out for that extra profit that is easily within their grasp? 4. If the answer to (3) is YES, then OP and all other "Best Buy Complainers" simply have no hope because they seem to expect logical behavior from Best Buy, and idiots stuck on stupid seldom demonstrate logically thoughtful actions.