- Report: #248036
Complaint Review: DirecTV Hughesnet - Greenwood Village Colorado
-
Author Confirmed
Why?
DirecTV Hughesnet
P.O. Box 6550 Greenwood Village, 80155-6550 Colorado, U.S.A.
Phone:
800-4944388
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
DirecTV Hughesnet False Advertising ripoff Greenwood Village Colorado
I received a flyer stating local channels is included with every package. I have a $48.00 package plus and have not received any local channels. I have been with Directv since 2002.
I called and was informed that local channels was not available in my area. But I could get the networks from New York or LA for an additional $1.50 per channel times 6 (Total $9.00) more.
When I talked to Christina a customer service resolver she told me customers who pay $51.00 get those channels. I asked her if I could pay $3.00 more making my package the $51.00 could I get the local channels out of NY. She told me no I had to pay the full $9.00 making my monthly bill $57.00.
No where on this flyer is there any astericks or local channels are available only in certain area. I also e-mailed this complaint to Directv. Do I expect to get any resolve out of this probably not.
William
Sumrall, Mississippi
U.S.A.
I called and was informed that local channels was not available in my area. But I could get the networks from New York or LA for an additional $1.50 per channel times 6 (Total $9.00) more.
When I talked to Christina a customer service resolver she told me customers who pay $51.00 get those channels. I asked her if I could pay $3.00 more making my package the $51.00 could I get the local channels out of NY. She told me no I had to pay the full $9.00 making my monthly bill $57.00.
No where on this flyer is there any astericks or local channels are available only in certain area. I also e-mailed this complaint to Directv. Do I expect to get any resolve out of this probably not.
William
Sumrall, Mississippi
U.S.A.
