- Report: #294659
Complaint Review: DirecTV - Phoenix Arizona
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Author Confirmed
Why?
DirecTV
PO BOX78626 Phoenix, 85062 Arizona, U.S.A.
Phone:
800-531-5000
Web:
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DirecTV False Advertising Phoenix Arizona
In the Spring and Summer of 2007 Directv advertised on TV that they would have 150 HD channels by fall. The cost of the HD service was advertised at $4.95 a month no mention that the price would be going up or the HD service split into 2 services. In lat Summer, when I signed up for service, which I did online at their webpage I was lead to believe that I would be getting a free portable DVD player.
By the middle of December I never received the DVD player so I called Directv they said I would be getting it with in 8 days. I got a $50.00 gift card instead. I was told by Directv that when I signed up I was given a number that only Directv knew what it was, each person was assigned a number if they called in or logged on they would all be different. These numbers assigned a free gift to each person, mine was the gift card. I explained that when I singed on it said free portable DVD player, that is what I was lead to believe when I signed on, now I have been swindled.
Plus as of this date December 26 2007 and Directv only has about 80 HD stations and has decided to divide its HD service into 2 services HD service and extended HD service.
Both of these situations are a rip off and deceptive trade practices. I will cancel my subscription to them and just them try and collect the early termination fee.
Jonathan
North Zulch, Texas
U.S.A.
By the middle of December I never received the DVD player so I called Directv they said I would be getting it with in 8 days. I got a $50.00 gift card instead. I was told by Directv that when I signed up I was given a number that only Directv knew what it was, each person was assigned a number if they called in or logged on they would all be different. These numbers assigned a free gift to each person, mine was the gift card. I explained that when I singed on it said free portable DVD player, that is what I was lead to believe when I signed on, now I have been swindled.
Plus as of this date December 26 2007 and Directv only has about 80 HD stations and has decided to divide its HD service into 2 services HD service and extended HD service.
Both of these situations are a rip off and deceptive trade practices. I will cancel my subscription to them and just them try and collect the early termination fee.
Jonathan
North Zulch, Texas
U.S.A.
