Joe
Diana,#2Consumer Suggestion
Sat, February 18, 2006
I am a Satellite Tech, have been for 10+ yrs. Why?....I have no idea. Anyway, I have had customers that have dish network who complained to Dish Network that they (Dish Net) has broke thier contract with them (customer) by not providing services that they went into agreement on (Lifetime, LMN, etc.,) and have waived the cancellation fee. It may be worth a try to get out of your contract with them. Just a suggestion, it has worked with others. :-) Get Directv....Lifetime, Lifetime Movie Network, and Lifetime Real Women. Good luck!!
Denny
Honolulu,#3Consumer Comment
Sat, February 18, 2006
This is only to address Lifetime Movie Network: The Lifetime channel fiasco is due to the fact that Lifetime rasied their ASKING price in order for DN to carry them. Is that Dishnetwork's fault? No. Its lifetime; and not wanting to pass on the expense to its customers, DIsh WAs forced to put it into their next offering "preimium" service. If you want that channel, you have to be willing to help DN pay for that channel in order to carry it. They warned customers about this for nearly 2 months prior to them removing the channel from the top 120 (that's the same pakcage I have) Cable channels are not free. They cost money to be carried on different carriers; which is why the Channel line up from Dish Network can differe from that of DirectTv or your local Cable station (Time Warner, SBC, etc). as for rates going up; you are given warnings about raising rates in your bills to you as well as via the Information channel on Dish. You can also view their rate hikes via their website. I was fully aware of their rate hikes via these methods, and way ahead of when they implemented them. As for intereference with your phone lines. Dish runs on Sattelite, and has nothing to do with your phone lines; your phone company is giving you a line of bullcrap (they probably told you that over the phone instead of sending someone out to investigate). It could also be that if you're on a wireless phone, your signal to your phone is at the same rate as the sattellite signal (a huge problem with wireless phones). And email is not a protected nor guaranteed delivery, form of communication. If you want ot rectify this, CALL THEIR SUPPORT LINE (i've waited no more than 10 minutes when I did) and they were EXTREMELY helpful in the two situations i needed them to fix (one was a signal loss, and they attributed to a faulty splitter; came out the next day to replace; another was just a simple unit reset - updated programming - for my box).
Denny
Honolulu,#4Consumer Comment
Sat, February 18, 2006
This is only to address Lifetime Movie Network: The Lifetime channel fiasco is due to the fact that Lifetime rasied their ASKING price in order for DN to carry them. Is that Dishnetwork's fault? No. Its lifetime; and not wanting to pass on the expense to its customers, DIsh WAs forced to put it into their next offering "preimium" service. If you want that channel, you have to be willing to help DN pay for that channel in order to carry it. They warned customers about this for nearly 2 months prior to them removing the channel from the top 120 (that's the same pakcage I have) Cable channels are not free. They cost money to be carried on different carriers; which is why the Channel line up from Dish Network can differe from that of DirectTv or your local Cable station (Time Warner, SBC, etc). as for rates going up; you are given warnings about raising rates in your bills to you as well as via the Information channel on Dish. You can also view their rate hikes via their website. I was fully aware of their rate hikes via these methods, and way ahead of when they implemented them. As for intereference with your phone lines. Dish runs on Sattelite, and has nothing to do with your phone lines; your phone company is giving you a line of bullcrap (they probably told you that over the phone instead of sending someone out to investigate). It could also be that if you're on a wireless phone, your signal to your phone is at the same rate as the sattellite signal (a huge problem with wireless phones). And email is not a protected nor guaranteed delivery, form of communication. If you want ot rectify this, CALL THEIR SUPPORT LINE (i've waited no more than 10 minutes when I did) and they were EXTREMELY helpful in the two situations i needed them to fix (one was a signal loss, and they attributed to a faulty splitter; came out the next day to replace; another was just a simple unit reset - updated programming - for my box).
Denny
Honolulu,#5Consumer Comment
Sat, February 18, 2006
This is only to address Lifetime Movie Network: The Lifetime channel fiasco is due to the fact that Lifetime rasied their ASKING price in order for DN to carry them. Is that Dishnetwork's fault? No. Its lifetime; and not wanting to pass on the expense to its customers, DIsh WAs forced to put it into their next offering "preimium" service. If you want that channel, you have to be willing to help DN pay for that channel in order to carry it. They warned customers about this for nearly 2 months prior to them removing the channel from the top 120 (that's the same pakcage I have) Cable channels are not free. They cost money to be carried on different carriers; which is why the Channel line up from Dish Network can differe from that of DirectTv or your local Cable station (Time Warner, SBC, etc). as for rates going up; you are given warnings about raising rates in your bills to you as well as via the Information channel on Dish. You can also view their rate hikes via their website. I was fully aware of their rate hikes via these methods, and way ahead of when they implemented them. As for intereference with your phone lines. Dish runs on Sattelite, and has nothing to do with your phone lines; your phone company is giving you a line of bullcrap (they probably told you that over the phone instead of sending someone out to investigate). It could also be that if you're on a wireless phone, your signal to your phone is at the same rate as the sattellite signal (a huge problem with wireless phones). And email is not a protected nor guaranteed delivery, form of communication. If you want ot rectify this, CALL THEIR SUPPORT LINE (i've waited no more than 10 minutes when I did) and they were EXTREMELY helpful in the two situations i needed them to fix (one was a signal loss, and they attributed to a faulty splitter; came out the next day to replace; another was just a simple unit reset - updated programming - for my box).
Denny
Honolulu,#6Consumer Comment
Sat, February 18, 2006
This is only to address Lifetime Movie Network: The Lifetime channel fiasco is due to the fact that Lifetime rasied their ASKING price in order for DN to carry them. Is that Dishnetwork's fault? No. Its lifetime; and not wanting to pass on the expense to its customers, DIsh WAs forced to put it into their next offering "preimium" service. If you want that channel, you have to be willing to help DN pay for that channel in order to carry it. They warned customers about this for nearly 2 months prior to them removing the channel from the top 120 (that's the same pakcage I have) Cable channels are not free. They cost money to be carried on different carriers; which is why the Channel line up from Dish Network can differe from that of DirectTv or your local Cable station (Time Warner, SBC, etc). as for rates going up; you are given warnings about raising rates in your bills to you as well as via the Information channel on Dish. You can also view their rate hikes via their website. I was fully aware of their rate hikes via these methods, and way ahead of when they implemented them. As for intereference with your phone lines. Dish runs on Sattelite, and has nothing to do with your phone lines; your phone company is giving you a line of bullcrap (they probably told you that over the phone instead of sending someone out to investigate). It could also be that if you're on a wireless phone, your signal to your phone is at the same rate as the sattellite signal (a huge problem with wireless phones). And email is not a protected nor guaranteed delivery, form of communication. If you want ot rectify this, CALL THEIR SUPPORT LINE (i've waited no more than 10 minutes when I did) and they were EXTREMELY helpful in the two situations i needed them to fix (one was a signal loss, and they attributed to a faulty splitter; came out the next day to replace; another was just a simple unit reset - updated programming - for my box).