- Report: #6158
Complaint Review: Dish Network - Denver Colorado
-
Author Not Confirmed
Why?
Dish Network
5701 South Sante Fe Drive Denver, Colorado, U.S.A.
Phone:
303-723-1616 Scott Novac
Web:
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Dish Network Organized Con Artists
August 8, 2001
To Any Person Thinking of Purchasing a Dish Network Dish System, DON'T. . . . I am not a customer of theirs and look what they did to me!
In March of 2000, they deducted, $298.00, $298.00, $200.00, $100.00, $1.00, and $1.00 for a grand total of $898.00 out of my checking account, UNAUTHORIZED. It caused numerous checks to balance. I called the company and asked them why they did this, but they could not talk to me because, I did not have an account with them. Which was exactly my point. Why in the hell would they take out this money, if I did not have an account with them.
I had to report my card stolen, got to my bank several times, and talk to many inept people from Dish Network, who assured me that this would be taken care of. My wonderful bank, issued me a provisional credit, disputed the charges, we won that battle and my money was returned to my account, thanks to my bank, but my bank had to eat several hundreds of dollars in service charges.
Just when I thought this was all over, on 7/28/01, I went to take my daughter out to lunch, when to my surprise, my bank account was negative $577.00, where DISH NETWORK had again. . . . withdrew $802.37 out of my account. I immediately went to the bank, the bank was shocked that this had happened AGAIN. After talking to two people at the bank and doing some research, Dish Network had tried to run the card thru 5 times all five times it was denied because the card was reported stolen. On the 6th time they used a bogus authorization number to remove the money fraudulently out of my account. Now I have been speaking to their attorney
Steve Novac at 303-723-1616, who assures me that my bank is at fault, and they are totally innocent in this whole matter, and basically at this point they have taken no action to compensate me for anything. Including another $600.00 or more at this point in service charges that my bank as incurred for me. But in the mean time, my bank is the only ones who have done anything to help me. Dish Network has beat around the bush, and myself and my bank have documentation that Dish Network has agreed in the past to issue my funds back to me. Also another employee of Dish Network, in front of witnesses, agreed to take care of all of the service charges. I also have e mails from yet another Dish Network representative stating that they would mail me a check. I have received nothing from these people but heart burn and total disruption of my finances and life for the last 6 months.
$898.00 may not seem like a lot of money to some, but I am a single mother trying to survive, and it does not help when you have con artists such as Dish Network ripping you off. I don't have a Dish, I don't even have cable!
I would love to sue the pants off of these people, and after doing some research, I may not be alone. I have been doing some research, the Better Business Bureau, does not have a favorable rating for Dish Network for reasons of. . . Guess. . . . "Billing Issues and Refunds???" go figure. Also there is a web site called ScrewedCentral.com where people can vent their complaints. . .Dish has a few listed there also, and these people leave their e mail addresses so you can contact them regarding their experiences.
Let's band together. If you have had a bad experience with Dish Network and would like to start a class action suite. . . Please send me your name, address, and phone number. I will contact you and we will chat!
You can e mail me at [email protected].
Thank you for your time!
Jennifer Browning
P.S. Check out ScrewedCentral.com and squeakywheel.com. . . . see other complaints against Dish Network. Also contact Better Business Bureau in Denver Colorado.
To Any Person Thinking of Purchasing a Dish Network Dish System, DON'T. . . . I am not a customer of theirs and look what they did to me!
In March of 2000, they deducted, $298.00, $298.00, $200.00, $100.00, $1.00, and $1.00 for a grand total of $898.00 out of my checking account, UNAUTHORIZED. It caused numerous checks to balance. I called the company and asked them why they did this, but they could not talk to me because, I did not have an account with them. Which was exactly my point. Why in the hell would they take out this money, if I did not have an account with them.
I had to report my card stolen, got to my bank several times, and talk to many inept people from Dish Network, who assured me that this would be taken care of. My wonderful bank, issued me a provisional credit, disputed the charges, we won that battle and my money was returned to my account, thanks to my bank, but my bank had to eat several hundreds of dollars in service charges.
Just when I thought this was all over, on 7/28/01, I went to take my daughter out to lunch, when to my surprise, my bank account was negative $577.00, where DISH NETWORK had again. . . . withdrew $802.37 out of my account. I immediately went to the bank, the bank was shocked that this had happened AGAIN. After talking to two people at the bank and doing some research, Dish Network had tried to run the card thru 5 times all five times it was denied because the card was reported stolen. On the 6th time they used a bogus authorization number to remove the money fraudulently out of my account. Now I have been speaking to their attorney
Steve Novac at 303-723-1616, who assures me that my bank is at fault, and they are totally innocent in this whole matter, and basically at this point they have taken no action to compensate me for anything. Including another $600.00 or more at this point in service charges that my bank as incurred for me. But in the mean time, my bank is the only ones who have done anything to help me. Dish Network has beat around the bush, and myself and my bank have documentation that Dish Network has agreed in the past to issue my funds back to me. Also another employee of Dish Network, in front of witnesses, agreed to take care of all of the service charges. I also have e mails from yet another Dish Network representative stating that they would mail me a check. I have received nothing from these people but heart burn and total disruption of my finances and life for the last 6 months.
$898.00 may not seem like a lot of money to some, but I am a single mother trying to survive, and it does not help when you have con artists such as Dish Network ripping you off. I don't have a Dish, I don't even have cable!
I would love to sue the pants off of these people, and after doing some research, I may not be alone. I have been doing some research, the Better Business Bureau, does not have a favorable rating for Dish Network for reasons of. . . Guess. . . . "Billing Issues and Refunds???" go figure. Also there is a web site called ScrewedCentral.com where people can vent their complaints. . .Dish has a few listed there also, and these people leave their e mail addresses so you can contact them regarding their experiences.
Let's band together. If you have had a bad experience with Dish Network and would like to start a class action suite. . . Please send me your name, address, and phone number. I will contact you and we will chat!
You can e mail me at [email protected].
Thank you for your time!
Jennifer Browning
P.S. Check out ScrewedCentral.com and squeakywheel.com. . . . see other complaints against Dish Network. Also contact Better Business Bureau in Denver Colorado.
