- Report: #1206099
Complaint Review: Dish Network - Internet
-
Author Not Confirmed
Why?
Dish Network
Internet, USA
Phone:
888-957-3474
Web:
planetdish.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Dish Network Dish Planet, Planet Dish Buyer Beware "planetdish.com" is not Dish Network! Internet
I was charged 49.99 on my credit card by planetdish.com without my knowledge or permission. When I contacted Dish Network I was informed that charge was not from them but from the "retailer" who is planetdish.com and they could not reverse the charge. the y gave me an 800 number to call the retailer but when you request to speak to a customer support person the call just loops back to Dish Network.
The salesperson did not tell me there was a separate $49.99 fee aside from the agreed monthly Dish Network cable charges. It is impossible to get your money back. This company is giving Dish Nertwork a bad name.
If Dish Network will not give me my money back, then as soon as my contract is up I will move to Direct TV and never do business with Dish again.
