Tickedoffguy
Vancouver,#2Consumer Comment
Sun, October 14, 2007
Sorry to hear what happened to you. I am a Dtv and wild blue instillation tech. and what should have happened is giving you MORE info! customers NEED to understand that every location IS different even 1 foot change can make it or break it it all comes down to which dish you have installed (per channel packege) and by which company ....dish or direct they should have explained to you that they poind at different satellites in the sky and that elevation is a factor along with that is how many degrees of a window are open to view that satellite the bigger the dish the more of a window you require some guys will install no matter what it is even if they know you will have a VERY poor signal like 14% might work for today. but will it continue? look for swagering trees in the distance ect. mabe you ended up with an installer that had your interests in mind mabe you got someone that was lazy OR you really can't get it. another issue is that this is a horrible buisiness! I loose more money than I leagaly should due to scaming sat. companies Quality checks are done periodicaly and if they feel like charging be back they will wheather or not the tech did a bad install or not! I GIVE YOU MY WORD. THIS HAPPENS DAYLY AND THEY GET AWAY WITH IT! MAKE SURE YOU CONSIDDER ALL POSSIBUILITIES (INCLUDING THOSE YOU MAY NOT THINK OF)FIRST BEFORE YOU BLAME.