- Report: #269547
Complaint Review: Dishnetwork - Kelso Washington
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Author Confirmed
Why?
Dishnetwork
www.dishnetwork.com Kelso, 98626 Washington, U.S.A.
Phone:
800-333-3474
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Dishnetwork Poor quality service and customer support. Language barrior prevents communication with dishnetwork representatives. Home Protection Plan is Bunk! Ripoff Kelso Washington
Poor quality reception and many service interruptions on a regular basis is bad enough. But when a problem occurs, service is worse. I have paid $5.99 a mo. for over 2 years, and when I made a request for service call, due to bad picture and faulty remote, I was informed it would cost $29 for a service call. The representative spoke such broken english I could not communicate with her properly and requested cancellation of service. She then could not understand me. I have been cut off programs everyday since installation, due to their daily check on system. This usually occurs at a most unappropriate time of a program, leaving you without service anywhere from 5 to 15 minutes each and every day. This service is definitely second choice for my home and I am cancelling their service as of todaY. This has been a definite misuse of sales tactics used by Dishnetwork to get my service. I am sorry I ever agreed to such a loose contract regarding service and maintaince support, that has cost me in excess of $150.00 in a protection plan that is worth nothing.
William
kelso, Washington
U.S.A.
William
kelso, Washington
U.S.A.
