- Report: #1470855
Complaint Review: Done Right Automotive - Sevierville Tennessee
Reported By:
Tanner -
Madisonville, TN, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Done Right Automotive
1421 Windfield Dunn Pkwy/66 Sevierville, 37876 Tennessee, United States
Phone:
865-774-3383
Web:
https://donerightautoservice.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Done Right Automotive Overcharged and Lied Sevierville Tennessee
I went here to get my brakes done because they were the only ones open on a Sunday. He knew I was not from that area and told me he would have it done the same day. He gave me a price of $600.00 for a brake job, which is high, but I needed it done.
Rick the owner lied to me and told me that money would cover new brakes, rotors would be turned and calipers would be rebuilt. I told them to go ahead.
The next day my truck was still not ready and he called me and told me it was going to now be $800.00 because my calipers were locked up. He had me over a barrel as my truck was there, torn apart and I could not do anything but say yes. I asked my mom and stepdad to call them to find out why the extra charge because I do not understand mechanics that well. He yelled at my mom on the phone and was very RUDE to her.
I went the next afternoon at 3 to pick up my truck and he told me I had to bring cash or a money order and it would be $967. I said WHAT.. and he said you dont get your truck till you pay.
I had no choice. He charged me almost $1000.00 and the only new parts he put on the truck was brake pads. NO new rotors or calipers. I have never been treated like this before and I think he needs to quit treating people like this.
