I was referred to Dr. Norman M. Fernando, M.D. when I had a bad cough for over 3 weeks, and a positive skin test for tuberculosis. My first appointment with Dr. Fernando was April 16, 2004. When he first came into the room, he started off by saying "I thought I saw someone beautiful in my waiting room". He made more comments about my looks throughout our visit. He asked if I am married. If I am happily married.

Dr. Fernando seemed very personable, and had a lot of time to spend with me. He told me about the medication Isoniazid, how it used to be used in sanitariums which housed people with tuberculosis, to treat them for depression. Then they saw that the medication was curing tuberculosis, and they still use the medication today. He told me about a lady he knew in medical school who took the medication. She was very nice when he met her. But when she was off the medication she turned into a witch.

It was nice of him to calm me with his stories, but I was more interested in talking about my health, my positive TB skin test, my asthma, the side effects of Isoniazid, which he prescibed to me for 9 months, and my cough and other symptoms. He had me lay down and he felt my stomach. He commented on how nice and thin my stomach was. Then when he pulled his hand away, his hand brushed against my left breast. I don't know if this was an accident or intentional on his part. He pulled up a chair and sat closely while we talked. He asked if I ever had a peak flow breathing test and I said no. He said he would not do it that day because of my cough. He said he would do it our next appointment.

I knew a lot about TB before I went into his office because I had already went to the Center of Disease Control downtown looking for answers, and I had done some reading online. He asked me if I was a nurse, or if I had ever been one. I said no. I was still very worried about the positive TB skin test. I already had a chest x-ray which showed I did not have active TB. Dr. Frenando explained to me I came in contact with someone who had active TB and I breathed it in, and that's why he was going to give me Isoniazid for 9 months. There was a chance that TB could become active if I didn't take that medication. he said my cough was either a bad virus or an upper respiratory infection, and he gave me a sample pack of Zithromax Tri-Pak. He did not tell me that hepatitis is a possible side effect of Isoniazid, I found this out online after our visit. He did tell me that he would have my liver checked on my next appointment in 6 weeks. He asked if I had ever been on Methylprednisone.

I told him I was taking it at that time, from my primary care doctor, and I had taken it in 2003. He asked if it worked. I told him it worked in 2003, but this time it wasn't working. He said that was strange, because it usually helps asthma. He asked me the dose. I told him the 4mg on a card. He said he did not like those. He told me to continue with my inhalers prescribed by my primary care. He did not mention my nebulizer, I don't know if he read that I was using a nebulizer. I returned May 28 2004 at 2pm. This time my son was in the waiting room. I did not want to talk beautiful this visit.

When Dr. Fernando came into the room he said, "I thought I saw someone beautiful in my waiting room". I said 6 weeks was long for me to wait, I have been in distress. He said all you have to do is call. I said ok. My memory is not so good so I wrote down all the problems I have been having related to my breathing. I started to tell him that I was sick all of April with the virus or upper respiratory infection we talked about at our last visit, and he did not remember me being sick at our last visit.

Then he started to get angry. The papers I had with me were my own personal record of what has been happening regarding my health. I only wanted to read him my symptoms. He said he is not going to listen to 3 pages of ramblings. He took the papers from my hands and said he was having them photocopied. I asked him to please not have them copied but he left with them anyways.

As he was leaving the room and shutting the door I could hear him say, "Oh boy! We have a real crazy in here". I wondered if my son in the waiting room could hear him also. Then Dr. Fernando returned to the room without my papers. He asked my symptoms, but I was sort of in shock that he would take my personal papers and call me names, and I was crying. And without my papers I couldn't think of my symptoms anymore. All I could say was I get short of breath when I walk my dog. I couldn't think of any more at that time. And the doctor seemed to get more angry, like I was wasting his time. I wanted to tell him the order that my breathing trouble started.

In 2003 I had pneumonia, then in April of 2004 after the virus or upper respiratory infection went away, my breathing never returned to normal. This really made him mad. He quickly rushed me back for an x-ray. Then a lady came in and did the breathing test. I was still crying. The doctor came back in to tell me my breathing is better than a normal female of my age, and commented on my age. Saying you're 30? Wow!! Then, the x-rays were ready and he showed me. He said no scarring. He said I never had pneumonia in 2003, he said I was lying. (I have the x-rays with me right now from the Urgent Care that show I did have pneumonia in 2003.) Then he said he is writing a letter to my primary care doctor that he will not see me anymore, and they will have to find me another pulmonologist.

I went back into the room. I asked if he was going to talk to me anymore and he said No. So I got my 11 year old son from the waiting room wondering if he heard anything that happened and we left. I never got my liver checked that day.

On June 14 2004 I went into Dr. Fernando's office to get my medical records. The lady at the desk told me ok and to have a seat and wait after getting my name. I waited 10 minutes. Then she called me back up and said it is their policy never to release records to the patient. I told her it is the law. She told me it is up to the doctor and she took my phone number and told me Dr. Fernando would call me. I called the police to ask what I should do. The dispatcher told me to wait there. She told me not to go inside Dr. Fernando's office anymore. She said it is illegal for the doctor to keep my records from me and she said she will send an officer out right away. She said my call is top priority, other than emergency calls. I waited over an hour and a half outside and it was 107 degrees.

The police came, and the doctor refused to give them the records. The police told me Dr. Fernando told them I could go to my primary care doctor and they would give me the records. So I drove to my primary care doctor, and they said it is illegal to give me records from a doctor that is not in their office. They told me if he wants to do things that way, I will have to submit my request in writing.

So I called the police and told them what happened. the dispatcher told me the HIPPA laws are new, which might be why the officers did not enforce them and make the doctor hand over my records. She told me to return to outside of his office and wait again. I waited as long as I could, almost 2 hours this time. I could not take the heat anymore, and I returned home without meeting the officers there. The dispatcher told me I could have an officer get my records for me Monday - Friday 9am - 7pm. It did not have to be that day if I had medical problems and could not take the heat.

So the next day, June 15 2004, I typed a letter and printed it out, requesting my medical records. I stopped at a store and made copies. I called the police because they told me not to try to go into the doctor's office alone. When the officer arrived, he went into the office, I waited outside. he came out and told me that Dr. Fernando is not going to give me my records. Then a lady came out and she was very angry. She said that I have had the police call Dr. Fernando 4 times and this has to stop. The officer told her I didn't have the police call him. The lady told me and the officer that all I have to do is go to my primary care doctor and get my records.

This made the police officer mad at me. He said why don't I just do that. I told him I already went there and they can't give them to me. Dr. Fernando has to give them to me. The officer said that Dr. Fernando had a change of heart and I should just go to my primary care. When I tried to hand the lady my letter requesting my medical records, she pushed it back at me. She would not accept it. Dr. Fernando told the police officer he is refusing to see me because I am not sick, there is nothing wrong with me. The lady then said I can't have access to my medical records because Dr. Fernando thinks I have a mental problem.

During May 28, 2004 visit, I wanted to talk to Dr. Fernando about a borderline EKG that I had done not long before my visit with him. I was concerned this might be a reason for my shortness of breath. He listened to my heart for about 10 seconds, maybe less, then he said, "That's what I thought, you're too young to have heart problems". I also wanted to talk with him about a brain tumor or cyst I have recently been diagnosed with, to see if this might be a reason for some dizziness I have been having.

After everything that took place, I didn't want to talk about it anymore, but I had the report sitting next to me. He picked it up and looked at it. He said, "Oh, this is just about your brain lesion, I don't need this". And he put it back down on the table next to me. Also, on June 15, when I was standing outside with the police officer, Dr. Fernando sent a lady outside to tell me not to call the police anymore. She said right in front of the officer that Dr. Fernando thinks I have a mental problem.

This was very embarrassing to me. I don't understand why Dr. Fernando did not give me his reason for denying me my medical records in writing. This was a private matter to me. I was not expecting a confrontation with anyone from his office. I waited outside on the sidewalk, not on his property. And I did not park my car on his property. I did not enter his office anymore after Dr. Fernando's secretary told me she would not give me my records. The lady that Dr. Fernando sent outside to talk to me also told me in front of the officer that what I had with Dr. Fernando was a consultation only, Not a regular office visit. I asked why he was prescribing me tuberculosis medication and giving me antibiotic samples at a consultation, and she talked loud, so the officer could not hear me, when I tried to speak. The officer said that Dr. Fernando told him I never had tuberculosis.

I tried to explain I only had a positive skin test, and what the lady at the Center for Disease Control told me about having latent tuberculosis not active tuberculosis, but the lady talked real loud, so the officer could not hear me. The officer just repeated that he is the doctor, and he said I was not sick at all. Dr. Fernando revealed my private medical history to the police, who were just there to help me get my records, and made speculations about my mental health, or if he did read what I filled out, he revealed my private medical information to the police. He kept sending me to my primary care office to get my records from them, knowing that my primary care doctor cannot give me those records. He told this to the police also, several times. I had the letter requesting either my records, or a written statement why Dr. Fernando was denying to give me my records, but instead, this lady that Dr. Fernando sent out of his office pushed my letter and would not accept it, and told me and the officer I had mental problems and that's why Dr. Fernando will not give me my records. I would like this statement in writing from Dr. Fernando.

Laurie

Phoenix, Arizona
U.S.A.

Click Here to read other Ripoff Reports on Dr. Norman Fernando

30 Updates & Rebuttals

Linda

Phoenix,
USA

Lmao!!!!

#2Consumer Comment

Thu, April 28, 2011

LOL!!!! If y'all really knew!!!

Caliope

Maricopa,
Arizona,
USA

Six wasted years

#3Consumer Comment

Tue, March 15, 2011

With all due respect, Laurie, you should have realized something was not quite right with this individual in 2004 when he made the first improper statement to you regarding your looks. Since it appears that you may have known something was wrong physically, you wasted too much time with a physician who either didn't care or didn't have a clue. You should have left immediately, found another physician and not gone back to Dr. F. This would have made your medical record situation a moot point. But quite honestly, the fact that you continued to return to his office and allowed him to continue his improper remarks, the way your situation spiraled out of control is not surprising. There was no reason to involve the police unless someone in the office made threats of bodily harm.

Anonymous poster #24, you are an idiot on two levels. First, not only can you not spell, you have no concept of proper grammar. Second, ALL individuals who visit a physician are entitled to a COPY of their medical records. They must submit their request in writing to the physician's office specifying if they would like them mailed to their home address or if they would like to pick them up. If they want them mailed, they should enclose a self-addressed stamped envelope large enough to hold a copy of all the papers ALONG with a check for the copy fee. This is usually about $25.00 and/or 50 cents per page, the specific amount can easily be obtained with a phone call to the office. The normal turn-around time for such a request is anywhere from three days to two weeks. If the former patient has gone to another physician to receive care, the new physician can also request the records be faxed or emailed to the office, but the patient must still sign the release form.

Laurie

phoenix,
Arizona,
U.S.A.

Wow.. Update 6 Years Later..

#4Author of original report

Thu, March 10, 2011

Hey Its Me Original Author..for everyone saying positive skin test doesnt = TB. I Understand that. I was put on the 9 month regimen of Isoniazid anyways. So I still needed to recieve treatment for it.

Well for awhile there my neurologist was calling my brain thing a brain lesion. After a visit to Barrows in early 2005 found out this isnt quite the case. I Have brainstem glioma. I knew things were bad. Just not quite how bad. They offered to me intracranial surgery ~ but I didnt show up.

Well Anyways I have a really good pulmanogist now. He diagnosed me with sleep apnea and narcolepsy. So Getting treatment for those conditions certainly helps. I usually ask for my paperwork when I leave each visit. Everything that goes into my medical file so I can show different doctors which treatments , meds and diagnoses have changed or whatever. Usually takes a few minutes even if I forget and they print out a few visits worth including sleep studies and other tests.

Whatever is going on medically usually is said generally to be caused from glioma. Aw When I wrote this original report my husband was still alive. So Much has changed. Still rambling on though. I did file a complaint against Dr. Fernando. And I am happy that I have usually made a habit of keeping hold of my medical records ~ when possible.

Some of the doctors I have been to got into much trouble and when that happens the records go to the DEA. If anyone has ever been a patient of Dr. Chirban in Phoenix you will know what I mean. I am not complaining in any way. It troubles me ~ somewhat ~ to have 10 years worth of files kinda gone. But as for Chirban He always treated me very well and with much respect.

~Stay Well~

anonymous

phoenix,
United States of America

all medical records must be rquested by pcp

#5Consumer Comment

Wed, December 01, 2010

Calling the police was mazde you seem crazy. The proper way to have records transfered is. To go to your pcp and aign a mesdical release form and have it sent to dr. Fernando. Then your pcp can review it with you. A positive ppd test does not mean you have tb

Bryan

United States of America

Dr. Fernado, what happened?

#6Consumer Comment

Tue, April 06, 2010

I would very much like to know the outcome of this case. I was a patient of Dr. Fernando for the past 8+ year including the time frame referenced in this case and recently decided to discontinue going there because of some, in my opinion, unprofessional behavior on Dr. Fernando's and his office. Nothing as severe or with physical harassment overtones as Laurie reported but having to do with my medical care. I too requested a copy of my medical records back on Feb 8, 2010 and have yet to get the copies. I requested them in writing on the day of my last office visit. I have called back 3 times since and have been told that my request is "in the list" and will be processed in the order that it was received. The office has been completely unhelpful, bordering on being rude at times, and it has become quite frustrating. I did the research and found that according to current HIPPA regualtions, they must provide me with copies of my own records within "30 days" and can request another 30 days for an extension if they give me a valid reason, of which I have yet to hear one. According to my math, if it was 30 "business days"(Mon-Fri only) that would have been by 3/22/2010, so we are well past that date. I would also be curious what the outcome of any of these reported investigations of Dr. Fernando were as I have considered my options for reporting the office to HIPPA regulators.

Bryan

Phoenix, AZ

Cam

College Park,
Maryland,
U.S.A.

why do some doctors behave this way

#7Consumer Comment

Tue, September 21, 2004

wow, what a surprise that nearly all of the doctors on here are sticking up for one another. who would have thought? anyway, i have been through a similar incident with doctors that i would just like to share. i am a young, 24 year old female. i'm a marathon runner and have been very active and in great health all of my life until four years ago. i developed debilitating pain in 2000 at which point i began seeing doctors. the pain was so bad on a daily basis that i would be sweating, curled up in a little ball and ocassionally passing out. i started going to the doctor shortly after the onset of pain and for the next two years was constantly told that the pain was "in my head" by one lazy doctor after another who just didn't want to even attempt to look into the situation. i, like the original poster was also told that i was trying to create this illness in my head and was becomming a pain in the a*s because i kept going to see doctors becuase i was in such pain. i was also told that it could be "mental" such as she was. over the course of those two years, i did become depressed because of the constant daily pain and the "caring" doctors' constant responce of "it's all in your head". finally after two years, they began to take me seriously. i guess they thought, "gee, she's been coming here several times a month for two years complaining of the exact same symptoms, maybe it isn't all in her head and maybe we should attempt to do something." thus began the testing. i received one test after another. one exploritory surgery after another. the pain i had been experiencing was a horrible burning in my vaginal area and horrible cramping in my pelvic area. they began with vaginal testing, std testing, laparoscopies, ultrasounds, etc. nothing was found. they moved on to my back. mri's, xrays. nothing. they moved on to the abdomen. abdominal ct scans. nothing. they moved onto the colon. endoscopies, colonoscopies. nothing. they then moved on to the lungs and heart, doing various xrays, scans, ekgs, stress tests, etc. nothing. i thought that was the most ridiculous thing in the world. hmmmm, vaginal burning and low pelvic pain. LET'S CHECK YOUR HEART! the only part of my body that wasn't checked was my brain. while this was going on i was still being told that this was all in my head, being seen by one uncaring, unsympathetic, unfriendly, often times rude doctor after another. then at the end of the third year, some genius says WOW, WE FORGOT TO SEND YOU TO A UROLOGIST. I BET THAT'S IT. LETS TRY THAT. so sure enough, i go to the urologist. they do a cystoscopy with hydrodistention and BAM!!!! she comes out after surgery and says "YOUR BLADDER LOOKS LIKE COMPLETELY SHREDDED BLOODY RAW HAMBURGER" at which time she attempted to show me pictures and i vomitted. it looked awful. she said i had the worst case of interstitial cystitis she had ever seen. after i was taken home and the shock of seeing my bladder wore off, i became so happy because they finally diagnosed me. after over three years of horrible pain, rude, ridiculous, mean, unsympathetic doctors and being told i was a nut job, i finally had a diagnosis and could begin treatment. since then i have also seen a string of inept urologists who have attempted to treat me. i've been on a high dose of oxycontin for a year now. i've had every treatment and pill that has been recommended for IC. nothings worked. i recently heard about a wonderful doctor who treats nothing but my condition and related conditions in PA. so we travelled up there and i was completely amazed yet again. she diagnosed me with a second condition on top of the IC which is a condition known to be presant in 50% of women IC patients. a condition she said, has probably been causing 50% of my pain the past few years. a condition that i've never heard of. a condition that has never been mentioned to me. a condition that urolgists are supposed to know about and check IC patients for. a condition that they never bothered to check for. all i could say is wow. hopefully i'm going to be able to start to get my life back on track as i've been disabled for the past few years having dropped out of one of the top veterinary schools in the country and losing my scholarship. having to move back home. not being able to work. hopefully this new doctor is going to do wonders and things are already looking up. in the past few years, i'd never thought i'd see it= a doctor who actually knows what their doing, one who cares about me, treats me like a patient should be treated and is sympathetic. in conclusion, i can extremely sympathize with the original poster. we as patients, know our body and what we are feeling more than any doctor could. therefore, it is absolutely infuriating to be told time and again that it is all in your head and that you are a mental case. a lot of doctors also need to take a course in bedside manner. the way i was treated by certain doctors, i wouldn't treat someone who i hated, better yet someone who was paying a lot of money for my services. there is absolutely no excuse for that and it is appalling. for the doctors on here who are standing up for the original doctor (what a surprise), i only hope that you can experience a third of what her or i have experienced. experience the constant pain, experience the constant anxiety of "whats wrong with me", and experience the constant rudeness and even name-calling by doctors such as the original. it's pitiful, ridiculous and it really needs to change. have a heart and get rid of that "holier than thou" mentality that so many doctors have.

Nancy

Phoenix,
Arizona,
U.S.A.

wonderful!

#8Consumer Comment

Wed, August 25, 2004

Laurie, I am so happy to hear you have moved forward with this. Sure hope our state does something to that doc and that you get your records released. It's so silly he is doing such a thing to you. I'm sorry you've had the same bad luck with specialists that I have. Keep trying and you will find a good one if you haven't already! Please let us all know what happens to this doc in the end if you can. Thanks sweetie.

Darren

Neenah,
Wisconsin,
U.S.A.

Nancy, my adopted sister

#9Consumer Comment

Wed, August 25, 2004

Nancy, When I moved back to Wisc. I had the chance to get reaquainted with my baby sister. I had been gone for over 20 years so when I left she was about about 8 and when I got back she was 31. She and I would talk about her possibily finding her birth parents just so she could find out about her medical history. I encouraged her to, but like many things, she thought she has lots of time. On Valentine's Day this year she and her husband were getting ready to go flying in their small plane at the airport. While he was preflighting the plane she slumped over and just died! She was only 35. After an autopsy the only thing the coroner could say was that it was possibly something that went wrong with her heart's electrical impulses. I can think that getting her medical history would help. I don't know. She regularly went to a doctor, worked out at the YWCA, did water aerobics and all the other things. Laurie, I noticed that once the professionalism of the health care providers was called into question there wasn't much more to say. They are exoected to provide a higher than normal level of care. I remember that when we were really young my brother came out of a dentist office with a hand print on his face! My mother made sure that he was reported. It was so many years ago and I was so young... but if I remember right, he at the least left town.

Nancy

Phoenix,
Arizona,
U.S.A.

Gotta ask ..

#10Consumer Comment

Tue, August 24, 2004

I know that the normal reaction to being told you have an uncurable disease can be depressing to most people, yet when told I had Crohn's, I was ready to throw a party. The doctor laughed at me and told me I didn't react the way he thought I would and he stressed telling me about the test results for no reason. After 40+ years of being ignored or worse from doctors, I felt totally vindicated and was happy. I had my proof I wasn't crazy, a drug seeker and all the rest of the things I had been called over the years. How did you react Darren? I have a feeling you felt the same way I did. Vindication is a wonderful thing. I do admit that these days I will at times get upset and say '... but I don't wanna have Crohn's today', as I make a mad dash to the potty, but I don't let it get me depressed. Depression is a state of mind, when we wake up every morning, we have a choice to be happy or sad, I choose to be happy. I emailed ED and told him I gave the OK for you and Pat to get my email addy from him. Hope to talk to you both soon and intro you to all my other Crohnie friends online. We have a nice little support group in IRC that talks daily together. Note that I will be out of town from late Wednesday night/early Thursday morning till Monday. A friend that owns a film production company in L.A. is throwing a party in Vegas and I got an invite. I'm driving up there with a friend, who I met on this website in fact. :) Not sure if they will have a puter set up there or not, if they do, maybe we will try to get in here and post a 'hi' to everyone. :)

Laurie

Phoenix,
Arizona,
U.S.A.

Still no records.........

#11Consumer Comment

Tue, August 24, 2004

I read a little of what you wrote Nancy. I came to this site looking for help. Then I read I was supposed to fax a copy of my complaint to Dr. Fernando's office. I chose not to do that, he knows what he has done. But what I have written here has happened, and Dr. Fernando is currently under investigation with the Arizona Medical Board. The lady in charge of the investigation was in contact with me when the case was first opened, which has been some time now. She told me to send my letter to Dr. Fernando registered mail which I have done, and the doctor has signed for. In my letter I asked for either a copy of my records, or a written statement why he is denying me my records. He has 30 days by law to answer, he chose not to respond. My records are at my primary care office, but she cannot show me the records, or copy them. She did tell me that Dr. Fernando wrote I have cigarette burns on my body, and he thinks I burn myself with cigarettes. These 'burns' are checks for skin cancer. I hope you or none of your friends or loved ones ever need to be seen by a pulmonologist. It is a good idea to check them out first. You can go to http://bomex.org/ Just click doctor search, then the doctor's name. You will not find Dr. Norman M. Fernando under Norman there, you have to use Norm. You will not need me if you wish to check on the status of what has happened to me. At the bomex site the open investigation will either go away, or Dr. Fernando may get a board action against him. Who knows? I just hope this doesn't happen to anyone else. God Bless.

Deb

Leesburg,
Virginia,
U.S.A.

Also have been REFERED to doctors

#12Consumer Comment

Tue, August 24, 2004

Bill, I have also been refered to doctors by my primary care physician and I can tell you first hand they had no clue about my condition as to why I was there. My PCP NEVER notified them at all. Here in Virginia it is a favor to the patient. As to Laurie taking in additional notes of here other conditions, I have done the same and it has been extremely useful to other practioners. I recently went through the same type of problem as Laurie did but it was with an orthopedic doctor who refused to turn over my medical records. His reason was because he knew in the back of his mind that he was going to be sued for his lack of care, and he just might be sued. His lack of care of me has caused serious injury to my back, it is a very long detailed story and due to the fact that it might go to suit I cannot go into it. But it was very difficult to get the records and this particular doctor did not want to turn them over to my PCP either. He was forced to when presented the facts by letter. I think Laurie went a bit too far in this, waiting that long in the heat in Arizona, but once you are that upset and believe me I know how she felt, you will do anything to get what is truly yours. I just had to wait 4 weeks to get my records. I just needed to respond that not all doctors are up front with the original PCP with information and do not follow through with any information, especially if they are in the wrong. Please withhold my name, this is still awaiting a lawsuit and I cannot have my name listed.

Pat

Gilbert,
Arizona,
U.S.A.

What about the notes?

#13Consumer Comment

Tue, August 24, 2004

Wow Nancy, I'm finding out more about you every day, and the more I find out, the more amazed I am at the trials and tribulations you have suffered and survived. Glad to hear you are doing better since the surgery. I went to the report you referenced above that had the pic of your small bowel, and all I can say is...eeewwwww! (LOL) But I digress.... With regard to the original post here, what I want to know is why didn't the doctor return her hand written notes to her immediately? Those were her personal property, to assist her in remembering all of her aches and pains. I can understand the doc wanting to make a copy for her records, but he should have returned the originals to her. No sense in keeping them himself. That's what I got out of the original complaint. Although getting her entire set of records became the issue later. My wife went to the doctor recently to have a lot of things checked out. She has had back, gut and muscle pains for awhile now. She always suspected that she has had gall bladder problems (all of her older sisters have had them taken out) and that she might have Chrones disease (it runs in her family). Fortunately, her memory is good and she didn't need to write down all of her symptoms. The doctor, God bless her, took the time to listen to each and every concern without passing judgement that she might be a hypocondriac (she went in saying she had a lot of problems). Now my wife is on the meds she needs to help the problems she has, and the doctor is working to resolve each one. I thank her for being tolerant of my wife's long list of aches and pains. And finally, what's the first thing the doctor does when you go for a medical necessity? They ask you what your symptoms are. So what if it happens to be 3 pages long? Contained therein may be the information the doctor needs to make a proper diagnosis. That's my 2 cents.

Darren

Neenah,
Wisconsin,
U.S.A.

Bill. You hit it right on the head...

#14Consumer Comment

Tue, August 24, 2004

Hi Bill, You hit it right on the head... You said that "A good diagnosis does not just mean taking tests etc." This is exactly where it is important for the doctor to not assume that he knows all that he needs to. He needs to listen to the patient... and if the patient needs notes to help them keep things straight... then that is just particular to a person. Like I said previously, the USAF believed that I was "making it up" and it was "all in my head" for over 15 year! I started dating an RN that said she knew that I probably had Crohn's from the moment she sat next to me on the plane where we met. She chided me and urged me to go and get it diagnosed even though I told her that they USAF doctors had already wrote me off. She gave me her nursing books and all her reference material so I could compare my complaints and symptoms to what the books said. I took notes and made an appointment at March AFB to see the doctor. He completely ignored me. Told me all my symptoms could indicate something else. I agreed that one or two might... but for me to have all of them?? He did a colonoscopy and told me I was fine and just had a touch of colitis. I got out of the USAF about 6 months after that visit. Less than a year after I got out of the USAF I was in the emergency room. The doctor said I probably have Crohns. He was surprise that I knew what he was talking about. The next day my wife brought my x-rays from March AFB that I had and the doctor showed me where the Crohns had been circled by the doctor with a grease pencil! After surgery and more than 15 years later I am happy and healthy. It was frustrating to deal with a health issue for so many years and to be ignored and disregarded. Because something isn't obvious, and tests don't tell doctors everything, the best way to be proactive and take responsibility for your health is to find a doctor who is compassionate and caring. Give him all the information that you can so he can add that to what else he might know. Heck, I have one right now that for a year has been supplying me with samples from his office because he knows that I am going to school and can't afford it. You know what? He listened when I told him that it would be wonderful to have the medication but I couldn't afford it at the moment. That had nothing to do with my symptoms but had everything to do with how well he treated me and how healthy I am today! Plus, when I get my license you can bet if he is within my health care coverage I will continue to see him!! NANCY: I never did get notice of your wanting me to contact you, but I just sent a request to the ED

Bill

Athena,
Oregon,
U.S.A.

Diagnosis of illness

#15Consumer Comment

Mon, August 23, 2004

Let me preface this posting by stating up front that I am not a doctor nor do I play one on TV. However, I have been seen and treated by many doctors over the years and I do understand some of what they go through. First off, a doctor will always prefere to run his/her own diagnostic tests and come to their own conclusions of what the test results mean. Second: A good diagnosis does not just mean taking tests etc. It also includes what the doctor sees, percives and understands concerning the paitient's demenor, physical looks, Mental attitude etc. The fact that you hand carried in a whole wad of symptoms alerted him to the fact that you might possibly be a hypocondriac. The fact that he chose not to read them is perfectly understandable. It is up to the doctor to to look at the test results and to draw his own conclusions based on the visit. If he read ALL the sympotoms you brought along it would only serve to cloud his judgement and possibly lead to false conclusions. Another item to consider is the fact that you stated you were REFERED to this doctor by your primary care giver. If that is true then your primary doctor has already called or written to the new doctor concerning a particular issue he/she was concerned with or needed a second opinion on. (very common prictice in the medical field) The doctor you were refered too agreed to take your case for that particular problem. Not for every possible problem you may have had in the past. It would have been very unethical of him to begin running test for all the other symptoms you had or other problems you may have had and therefore become your primary care giver. The very fact that, as you stated, you had all the test results, diagnosis etc readily at hand would lead one to believe that you make a practice of requesting your medical records from one doctor and then taking them to another doctor to check the diagnosis of the first doctor. There is nothing wrong with seeking a second or even a third opinion, but to cloud the issue by presenting them with endless symtoms and diagnosis not only wastes the doctor's time but also yours. As far as your medical records? Again I harken to the fact that you were "refered" to this doctor by your primary care giver. As such any ideas, diagnosis etc from the second doctor has to be sent to your primary doctor and it becomes part of your medical history there. It is up to your primary doctor to release all your medical records and is not the responsiblity of the consulting doctor. His only obligation was to send them to your primary doctor which I'm sure he did. Why did your primary doctor refuse to release them? Perhaps it was because he/she too thought that you might possibley have some mental issues going on. Now one last thought before I put an end to this novel. The fact that you spent hours standing in the hot sun was not the fault of the doctor. The fault would lie with the police and ultimetly with you. And in closing, any request for medical records has to be done in writing on a medical release form. A simple letter would not suffice. Go to your primary doctor and request a medical record release form and then send it registered mail.

Nancy

Phoenix,
Arizona,
U.S.A.

'Doctor' A don't let that happen to any of your patients

#16Consumer Comment

Mon, August 23, 2004

Funny how much you seem like a lot of the doctors I have seen thru my life. You are an MD and not a DO, am I correct? Can usually tell, the MD's cop the god-attitude and the DO's are loving and caring doctors. (I'm speaking from my own experience only.) Tell me doc, what would you have done with me. Here is the kinda short version of my story: My parents got me when I was 6 days old and adopted me. When I was 9 days old my mom already had me to the doctor for gut pain and constipation. I had my first enema that day. Thruout my life, into my adulthood, I kept asking for help. My gut hurt to the point I would pass out from the pain (there is no number for that on the 'pain scale'), I went from constipation to diarrhea without rhyme nor reason, I had blood and mucus in my stools, I would get Pallegra every 5 to 10 years even though I ate a well balanced diet, and I get little blisters on my hands and sometimes my feet which resemble eczema. Go for it doc, tell me I just have IBS, it's cause I smoke, it's all in my head and you know a really nice shrink I should talk to. I got that from EVERY doctor and specialist (including G.I. docs), until I finally moved to Phoenix 6 years ago and found a resident at the hosital who was willing to listen to me. (I'm 47 now.) Of course by then I had dropped to 72 pounds, couldn't walk on my own (I was carried into the office by my husband), and needed 400 mg of morphine and 1 Vicodin ES every 4 hours to even start to get rid of the pain. Most patients DO know if something is wrong with their bodies. Unless you've run tests on a certain thing and have proven they are lying, NEVER assume! Assuming that I was lying just because I looked fine on the outside and due to the fact I look much younger than I really am and am only 5' tall and 90 pounds at an average weight, is what got me so sick in the first place. The more the docs ignored me, the worse I got inside. I also get the joint pains Darren talked about in his rebuttal, but I always assumed it was from typing too much. LOL. On to the rest. Tests showed the end of my small bowel was 90% filled with scar tissue inside and the outside of it was held into a U shape by scar tissue leaving it unable to move and do it's job. It took 6 hours, yes hours, for the barium to get thru my small bowel when they did the small bowel series. No WONDER it hurt so bad if I dared to eat. (I learned to not eat much, eating equaled pain! It's not like I was absorbing anything from the food anyway.) If you don't believe me, I did a post about my Crohn's on a report in here some months back and the EDitor posted the picture of the section of my gut the surgeon removed, go look at it. http://www.ripoffreport.com/reports/ripoff81611.htm After the resection, I still hurt. I was again told it was all in my head and I kept telling them it was all in my gut. They refused to see me again. Do you know how hard it is to find a new doctor when you are taking 400 mg of morphine and 4 Vic ES a day for pain, 1-2 mg of Ativan or Xanax to sleep, 20 mg a day of prednisone as needed for small flares, 2 Donnatal at bedtime for IBS (yep, got that too), and a few other meds I can't think of right now. No MD would touch me or they wanted to detox me before they looked into my pain. I found a wonderful DO who did listen, who believed in me and spent the next 5 years writing those triplicate scripts for the meds. I went thru 6 or 7 OB/GYN's before I finally found one who knew what she was doing. I had a bad rectocele, found out the joys of X-ray taking toilets (oh yeah, I can s**t on command these days), and that tilted uterus that I kept telling them was pressing into my colon causing the obstructions .. wow, it really WAS doing that! I was in for a double surgery in 2 weeks time. I really DID still hurt Doc. I'm not a liar, all I wanted was to get to where I could do something other than sit and look out my window at the world passing me by. Would you have believed me or would you have blown me off like all the other docs did? Yes, I did develop an addiction to the opiates and benzos. I did my research, talked to other addicts, and after the last surgery I started my taper off the opiates first. When down to only 60 mg of morphine a day I stopped and did a cold turkey the rest of the way. I used the Thomas Recipe for Cold Turkey Withdrawal so got thru it without too much hassle. The benzos are another story, you can't CT off them, you must taper. I did that too fast, I'm not the most patient person. I had the joys of benzo withdrawal, the hallucinations, the paranoia, the awful smells, the shakes, the sweats, the nerves on end, and I got scared. I went back on a lower dose and taped slower till I was off. I did not want to take the chance of having a seizure and dying. But ya know what? I was true to my word. I wasn't a true drug addict or seeker, I really hurt. Once the cause of my pain was removed, I got off the drugs. It's been 6 months now and I feel great not having to take pills all day long!!! The sad part of this is, had doctors listened to me years ago, all this could have been avoided. Next time you get a new patient in who has quite a few complaints, try listening before judging. You could be hearing the truth, but when a person has gone from doc to doc, year after year, with any type of a pain problem or internal one that you can't *see* with your eyes, they get real tired of the rejection and over time start to sound hallow and unreal. THAT is what you are seeing most of the time. I don't mean this as a flame in any way. I just wanted you to understand that even though some of us may sound like we really couldn't be that sick, we really are. I almost died before I finally found someone willing to help me, don't let that happen to any of your patients.

Nancy

Phoenix,
Arizona,
U.S.A.

Darren? aren't many out there who 'get' my potty jokes

#17Consumer Comment

Mon, August 23, 2004

I *knew* I liked you for a reason. LOL. I'm a Crohnie too! If you missed the rebuttal I did on another report, I asked you to contact the EDitor for my info and drop me an email. Would love to chat with ya in real time. Now I REALLY would enjoy that, aren't many out there who 'get' my potty jokes, but I know you would. :) Sorry folks, I grab em where I see em in here. I now take you back to the regularly scheduled report and rebutalls here.....

Darren

Neenah,
Wisconsin,
U.S.A.

Dr. A and Sue in Phoenix ..A patient comes in for a visit because of a problem.

#18Consumer Comment

Sun, August 22, 2004

Hello, For the sake of arguement, I will concede that everything you say is true and that the original poster, Laurie, was completely wrong. Sorry Laurie, but this is necessary for the point I am going to make. I am not saying I believe or disbelieve... just please read. A patient comes in for a visit because of a problem. If it is within the specialty of the office but the patient has other health issues too, do you decide not to treat the patient? Do you belittle a person if they mention problems other than your specialty? Something are related which a good doctor would recognize but the patient may not. The only way I found out I had Crohn's related arthritis was by telling my doctor about the pains in my joints while she was checking to see how I was doing after the surgery for the bowel resection. Nice and neat... but I had been told for years by the doctors in the USAF that there was nothing wrong with me... and to quit comming into the clinic with "stomach" pains. They too probably wanted to diagnose me as a hyprcondriac. Is hypocondria an illness as defined by the Physician's Desk Reference? If so, then I am sure that for a doctor or his office it must be very frustrating. Is there a policy in place to cover something like this? Maybe a patient comes in with Touretts? That too can be very troubling for an office staff and doctor. So can epilepsy if that patient has a seizure in the waiting room. The point is... as professional health care providers people have high expectations to go along with the status you hold in society. Care, understanding and patience is expected. To Sue, if a person does have issues... "insane rantings" which might indicate that there is something wrong... since they aren't behaving like "normal" people... then to aggravate and goad that person to me is shocking. Maybe Dr. A can show you passive-aggressive behavior in the reference material. Your actions of putting that patient's papers at the bottom of the pile is a classic example. I know, I know. I don't understand the types of people that you have to deal with. I am not a doctor and it would be hard for me to have compassion all the time. That is a good reason for me to not be in that position. In an obviously volatile situation with a person that you feel may be "not right in the head" it is easy to subconsciuosly purse the lips, roll the eyes and whatever a person does with faced with another "Oh, one of those people." Hey, they may be crazy... but not stupid." If nothing else, my mother tried to teach me to not stoop to the other person's behavior. People judged as professionals by society are given that status because of the hard work and dedication it takes to become something that is above and beyond what is normally required to attain a position. Behaviour such as placing the patient's request to the bottom of the stack is about the same as pulling wings off of flies. If you all came into the medical profession because you wanted to help people (regardless of the niceness of their illness) then I am sorry you lost your focus and passion. If you came into it because you look good in white and for the money then I feel sorry for anyone having to try a professional-to-client relationship with you. Thanks,

Sue

Phoenix,
Arizona,
U.S.A.

You waived confidentiality when you called the police

#19Consumer Suggestion

Sun, August 22, 2004

Laurie, listen to the doctors. I am not a doctor but the doctors who commented are right on. Three pages of how you feel? He wasn't going to listen to your rambling? You were rambling then, just as your rip off report did. You're not just a pain in the a*s, you are a royal pain in the a*s. One thing I do know is that a + TB test does not mean you have TB, or even will get it. Further, it sounds to me like when you called the police and opened your big mouth, you waived your right of confidentiality. Showing up at his door and expecting immediate service is insane, and hanging around for two hours in the heat of the Arizona summer confirms it. Records requests usually takes two weeks or more, when they can find time between patients and at off hours. They must photocopy everything and just cannot hand you original charts and records as you expected. I bet your insane and pompous behavior put you at the bottom of their priority list. I would have put you there myself. They were probably trying to get you out of their minds for a while so that they could provide a service to someone in need of medical care (not mental care). Think about it and go get help that the doctors have suggested instead of attacking doctors because you didn't get what you wanted - attention, attention, and more attention.

Laurie

phoenix,
Arizona,
U.S.A.

My notes were for me, not for the doctor.

#20Author of original report

Tue, June 22, 2004

To Dr. Texino: My memory is not so good, and i cannot remember certain words. . Instead of wasting his time with spending up to 5 minutes trying to remember a specific word, I thought I wouls have my notes ready, in case i needed them. But he asked what I had there, meaning the all the folded papers sitting next to my purse, and he looked through them and took some. I never had asthma as a child. I just started having it in 2003-2004. I was born here in Phoenix. To A: My skin cancer, brain lesion, asthma, and other medical problems are not imagined. Thanks for your online diagnosis though. The report I submitted to this site I also submitted to the Medical Board. I did not not file a complaint and have them start an investigation over any imagined symptoms. I followed all instructions. I have been to my primary care office 3 times, even they cannot get the x-rays Dr. Fernando took of my chest, and my primary care cannot release the records to me or even discuss them with me. If it was that easy to get the records, I would have them. I do not know the laws in Oregon either, I am in Arizona. 32-1854. Definition of unprofessional conduct 1. Willfully betraying a professional secret or wilfully violating a privileged communication except as either of these may otherwise be required by law. This paragraph does not prevent members of the board from exchanging information with the licensing and disciplinary boards of other states, territories or districts of the United States or with foreign countries or with osteopathic medical organizations located in this state or in any state, district or territory of this country or in any foreign country. 6. Engaging in the practice of medicine in a manner that harms or may harm a patient or that the board determines falls below the community standard 12. Failing to reasonably disclose and inform the patient or the patient's representative of the method, device or instrumentality the licensee uses to treat the patient's disease, injury, ailment or infirmity. 15. Knowingly making any false or fraudulent statement, written or oral, in connection with the practice of medicine except as the same may be necessary for accepted therapeutic purposes. 21. Failing or refusing to maintain adequate records on a patient as follows: (a) If the patient is an adult, for at least seven years after the last date the licensee provided the patient with medical or health care services. 48. Wilfully harassing, abusing or intimidating a patient either physically or verbally. 51. Prescribing, dispensing or furnishing a prescription medication or a prescription-only device to a person if the licensee has not conducted a physical examination of that person or has not previously established a physician-patient relationship. This paragraph does not apply to emergencies.

Jacksonville,
Florida,
U.S.A.

Laurie -- No offense, but you do sound crazy.

#21UPDATE Employee

Mon, June 21, 2004

I have treated patients like yourself that believe that have every illness in any medical textbook. We call them hypochondriacs. It's the physician's role to make diagnoses, not yours. Save your manifesto. You were given instructions by the physician as to how to obtain your records. You failed to do you part. Calling the police four times and waiting for two hours in 107 degree weather was your solution. If you're unhappy with the doctor's service, find a new physician. Posting here solves what? I do not know this physcian, nor the Oregon laws for record release. But it does appear that he acted lawfully, ethically, and with sound judgement. You on the other hand, do in fact manifest symptoms of mental illness. See a psychatrist first.

Jacksonville,
Florida,
U.S.A.

Laurie -- No offense, but you do sound crazy.

#22UPDATE Employee

Mon, June 21, 2004

Jacksonville,
Florida,
U.S.A.

Laurie -- No offense, but you do sound crazy.

#23UPDATE Employee

Mon, June 21, 2004

Jacksonville,
Florida,
U.S.A.

Laurie -- No offense, but you do sound crazy.

#24UPDATE Employee

Mon, June 21, 2004

Bradley

Derry,
New Hampshire,
U.S.A.

Playing Doctor, not a doc or shyster

#25Consumer Suggestion

Mon, June 21, 2004

Well first off, Im not a doc or shyster but I would think you could bring charges against Normie for the continual hitting on you (and touching your breast-even if was an "accident") and especially the derogatory comments he made about you- such as "we got a real crazy one here", and also telling the police you had a "mental problem" and whatever medical history was revealed. -You might want to search the internet for "HIPPA laws" and see what all this guy has violated. I think this situation has brought you some "mental anguish" as well as some "pain and suffering" especially after waiting in that 100+ degree heat- that might have complicated your "medical problems". Too bad your not allowed in his office anymore... On your next visit you could have slipped in with a tape recorder, stretched out, and told Norm boy you just "werent feeling like your typical woman self", and let him took it from there. Good luck,

Sherri

Piedmont,
California,
U.S.A.

ARIZONA LAWS PERTAINING TO PHYSICIAN RELEASE OF RECORDS

#26Consumer Suggestion

Mon, June 21, 2004

The following is based solely on Arizona Law, is Not Comprehensive and DOES NOT ADDRESS ANY FEDERAL REQUIREMENTS. What authorization should I require before releasing records? It depends upon who is making the request. To make records available to patients and health care decision makers, a physician usually must receive a written request. The statutes do not specify the content of the request except for the specific release required for all HIV information (A.R.S. 36-664) and drug or alcohol treatment information. You should require proper authorization to release medical records from the patient, the minor patient's parent, the patient's legal guardian, or the patient's authorized representative. There are instances where a physician may release medical records to third parties without the patient's authorization (A.R.S. 12-2294). Are there any exceptions to the requirement to provide medical records? Yes, but the exceptions are narrow. You must provide the records unless the attending physician or psychologist determines and notifies the health care provider in possession of the records that the patient's access to the record is contraindicated due to treatment of the patient for a mental disorder as defined in A.R.S. 36-501. Contraindicated due to treatment for a mental illness is not defined in the statute. You must use your professional judgment in determining whether a given patient fits within the narrow exception outlined in A.R.S. 12-2293. If a patient's records consist of records created by me and records received from other physicians, must I provide copies of all records or only those records created by me? A.R.S. 12-2291(4) defines medical records as all medical records held by a health care provider, including medical records that are prepared by other providers. How quickly must I provide copies of medical records once I receive a request? You must make the records promptly available and it is unprofessional conduct under the Medical Practice Act to fail to do so. Promptly is not defined in the statutes, and what is prompt may depend upon the circumstances. Can I charge for copies of medical records? Arizona law (A.R.S. 12-2295) states that a healthcare provider or contractor may charge a person who requests medical records a reasonable fee for the production of the records. However, you may not charge the following people for medical records: Another health care provider or contractor providing continuing care The patient for the demonstrated purpose of obtaining health care The health care decision maker or surrogate of the patient to whom the medical records pertain for the demonstrated purpose of obtaining health care The Arizona Medical Board, an officer of the department of health services or the local health department. What is the retention schedule for medical records? If the patient is an adult, Arizona laws require that medical records be kept for at least seven years after the last data of treatment. If the patient is a child, medical records must be kept for at least seven years after the last date of treatment or for three years after the child's eighteenth birthday, whichever is longer. (A.R.S. 12-2297) What are my responsibilities if I move or retire? You are still required to retain medical records according to the record retention statute (A.R.S. 12-2297). Additionally, you are required to notify the Arizona Medical Board of a change in address and/or telephone number within 30 days of the date of change. Failure to report a change of address can result in a $100 penalty. Although there is nothing in statute that requires you to notify patients of an address change, there are guidelines available from several sources, including the American Medical Association, on this subject. For more information, see the Closing a Practice FAQ on the Board's website. What is not considered part of the medical record? Any material that is prepared in connection with utilization review, peer review or quality assurance activities, including records prepared pursuant to A.R.S. 36, 441, 36-445, or 36-2402; and record telephone and radio calls to and from a publicly operated emergency dispatch office relating to requests for emergency services or reports of suspected criminal activity.

Dr. Boz Texino

Florida,
Florida,
U.S.A.

Health is very interesting... Doctor Texino responds

#27Consumer Comment

Sun, June 20, 2004

Hi, it is Doctor Texino here (You know me the fellow from the stem cell laboratory) Be careful rouge fetal elements with inside help from engineering have taken over security. They protos have already killed some people who just came by the lab to ask directions. If you have business with us, my advice is call first. But I digress. For Laurie in Arizona, I have this advice. It is a bad idea to show up at your doctor's office with a list. I know that people who talk about medicine on the radio say it is a good idea, but I also know that doctors hate it. Why? Well because the doctor, he or she, wants to know what is wrong with you and this is best determined by taking a history and doing an exam in order to collate your signs and symptoms. Once the MD has come to a conclusion as to what might be wrong, then it is ok to ask the questions. If you can remember the questions, good. If you have to write them down, then telling the doctor that you are sorry but you are too nervous to remember will make him or her fell less threatened. The point is, doctors feel that they are vastly more intelligent than most other people. This not usually true but what is true is doctors have pretty good memory skills and are of above average intelligence. They really hate to be grilled by patients, so if show up with a list of complaints and previous illnesses but seem to be in good health they will immediately pick up on the fact that your are a person who maybe thinks about his or her state of health too much and therefore a potential pain in the a*s. I'm pretty sure this has happened to you. I would also guess that you have had childhood asthma and that may be why you live in Arizona now. While this may well be true, the fact that you do not have a pulmonary specialist speaks volumes about the state of your health since you have reached adulthood. In other words, besides having an abiding fear that the terror of your previous asthma will return, you are constantly looking for other disorders which might bring on S.O.B. I think that your borderline ECG probably indicates a heart rate which maybe on the border of being too fast, something which is a transient issue. The very fact that you have an ECG says stuff, Just like the fact that you were probably able to talk to the pulmonologist in complete sentences suggest quite a bit about the status of your tidal volume. Now I can't diagnose without an exam, but I feel I am on the right track in saying that you think about your health way too much. It is best to let your body tell you about its problems, not your mind. Of course you are welcome to come by the lab any time. We never close and are located in the basement. The security issure has a lot to do with your attitude and whether or not you are carrying containers of blood on your person. As to how and why the fetal elements have taken control of security? Well that is a whole other story. Take care and don't waste your money.

Winky

Gilbert,
Arizona,
U.S.A.

Dr. Fernando is breaking the LAW

#28REBUTTAL Individual responds

Sat, June 19, 2004

By law he must give you the medical records. I would contact the AMA in Phoenix.

Laurie

Phoenix,
Arizona,
U.S.A.

Forgot to mention... The suffering I have experienced has been awful

#29Author of original report

Fri, June 18, 2004

The suffering I have experienced since this happened has been awful. I still cannot believe it really. But I know there are people out there who have been seriously physically hurt by doctors, and I did not want to put myself in this category. If my liver has been damaged because he failed to give me the blood test that we agreed upon on our second, and what turned out to be our last visit, then yes, I have been physically hurt by Dr. Fernando. He did not give me any testing before prescribing 9 months of medication either. So you may be right, there may be more to look into, and also there may be more things that I have forgot to list that took place. I just meant I don't have any physical signs of being hurt, as some people do, such as bruises, or scars, left by this doctor.

Laurie

Phoenix,
Arizona,
U.S.A.

All True

#30Consumer Suggestion

Fri, June 18, 2004

The whole thing is true. I don't know what I could sue for. There were no damages. I wasn't hurt. Only my feelings. I did make a report of this with the appropriate agency so hopefully this will not happen to someone else.

Bradley

Derry,
New Hampshire,
U.S.A.

SUE SUE SUE!!!! If this is true

#31Consumer Suggestion

Fri, June 18, 2004

If this is true, then Sue, Sue, Sue!

Reports & Rebuttal

Complaint Review: Dr. Norman Fernando - Phoenix Arizona

Dr. Norman Fernando - Norm M. Fernando MD Pulmonologist Threw me out after 2 visits, Refuses to give me or the police my medical records ripoff Phoenix Arizona

*Consumer Suggestion: SUE SUE SUE!!!! If this is true

*Author of original report: Forgot to mention... The suffering I have experienced has been awful

*Consumer Suggestion: All True

*REBUTTAL Individual responds: Dr. Fernando is breaking the LAW

*Consumer Comment: Health is very interesting... Doctor Texino responds

*Consumer Suggestion: ARIZONA LAWS PERTAINING TO PHYSICIAN RELEASE OF RECORDS

*Consumer Suggestion: Playing Doctor, not a doc or shyster

*UPDATE Employee: Laurie -- No offense, but you do sound crazy.

*UPDATE Employee: Laurie -- No offense, but you do sound crazy.

*UPDATE Employee: Laurie -- No offense, but you do sound crazy.

*UPDATE Employee: Laurie -- No offense, but you do sound crazy.

*Author of original report: My notes were for me, not for the doctor.

*Consumer Suggestion: You waived confidentiality when you called the police

*Consumer Comment: Dr. A and Sue in Phoenix ..A patient comes in for a visit because of a problem.

*Consumer Comment: Diagnosis of illness

*Consumer Comment: Darren? aren't many out there who 'get' my potty jokes

*Consumer Comment: 'Doctor' A don't let that happen to any of your patients

*Consumer Comment: What about the notes?

*Consumer Comment: Also have been REFERED to doctors

*Consumer Comment: Bill. You hit it right on the head...

*Consumer Comment: Gotta ask ..

*Consumer Comment: Still no records.........

*Consumer Comment: Nancy, my adopted sister

*Consumer Comment: wonderful!

*Consumer Comment: why do some doctors behave this way

*Consumer Comment: Dr. Fernado, what happened?

*Consumer Comment: all medical records must be rquested by pcp

*Author of original report: Wow.. Update 6 Years Later..

*Consumer Comment: Six wasted years

*Consumer Comment: Lmao!!!!

30 Updates & Rebuttals

Lmao!!!!

Six wasted years

Wow.. Update 6 Years Later..

all medical records must be rquested by pcp

Dr. Fernado, what happened?

why do some doctors behave this way

wonderful!

Nancy, my adopted sister

Gotta ask ..

Still no records.........

Also have been REFERED to doctors

What about the notes?

Bill. You hit it right on the head...

Diagnosis of illness

'Doctor' A don't let that happen to any of your patients

Darren? aren't many out there who 'get' my potty jokes

Dr. A and Sue in Phoenix ..A patient comes in for a visit because of a problem.

You waived confidentiality when you called the police

My notes were for me, not for the doctor.

Laurie -- No offense, but you do sound crazy.

Laurie -- No offense, but you do sound crazy.

Laurie -- No offense, but you do sound crazy.

Laurie -- No offense, but you do sound crazy.

Playing Doctor, not a doc or shyster

ARIZONA LAWS PERTAINING TO PHYSICIAN RELEASE OF RECORDS

Health is very interesting... Doctor Texino responds

Dr. Fernando is breaking the LAW

Forgot to mention... The suffering I have experienced has been awful

All True

SUE SUE SUE!!!! If this is true

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