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  • Report:  #192790

Complaint Review: Dream Catcher Construction - Rego Park New York

Reported By:
- Long Island, New York,
Submitted:
Updated:

Dream Catcher Construction
99-40 63rd Rd. Rego Park, 11374 New York, U.S.A.
Phone:
718-462-2200
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I am filing this report for a friend of mine ... she is just sick of all this ....

WE CONTRACTED FERNANDO LLERAS, JR FROM DREAM CATCHER CONSTRUCTION & CONTRACTING, LLC N.Y.S. LIC. # 1104219, NASSAU LIC. # H0429980000 99-40 63RD ROAD, SUITE 1U, REGO PARK, NY 11374 to remodel our home.

Problems began from the very beginning. The general manager stopped showing up three weeks into the project.

I was told that the plumbing guy was the "Foreman" only to find out later that he was no longer with DREAM CATCHER, he was a subcontractor, not even an employee of DREAM CATCHER construction. It was only after my repeated inquiries that Fernando told me that Frank was no longer there.

He also assured me that HE would be on the job site each day to manage and supervise. That never happened. There were two non-English speaking workers, many times left alone; my home was left unsecured on many occasions. Paper towels, flash light, and some precious items were taken, workers were caught taking food from my refrigerator.

Things continued to go downhill. As a result of the lack of management and supervision and no field coordination (as specified), no one bothered to do things right. Walls went unpainted, sockets did not work, there were leaks, and there were times the door was left unlocked.

The schedule was off kilter and continued to change due to the lack of proper equipment.

Items in my household were broken and when I confronted Fernando about them, he said, "These things happen," but no hint of attempting to reimburse me for the items.

Fernando never made good on his agreement to be on site and to supervise, manage and coordinate the project. As progress crept along Fernando kept e-mailing me stating that the flooring, tile work and plumbing would be completed by the end of the month, and that we could move back home shortly (we were displaced for more than 4 months)

At the last minute I was called by DREAM CATCHER to say that the central air could not be installed until after a heat wave ... window aprons were not installed, the closet doors in the bedroom had problems, windows were cracked, and the list goes on and on.

Soon it became more and more difficult to contact Fernando by phone or e-mail.

There has been no end in sight. Plumbing was not functional. We were afraid to flush the toilet and the tub and shower were not reliable.

A few times there were leaks that disturbed other people's belongings and of course Fernando would not even think of reimbursing me for that either.

He has not completed the other work he agreed to do. There is so much, I do not have the energy to give all the details.

Working with this man has been a total nightmare and we would never recommend him.

Since we foolishly paid in full, we have little recourse! Fixing the damage to the pool and deck alone is going to be costly.

Ramona

Long Island, New York
U.S.A.


1 Updates & Rebuttals

Fernando

Rego Park,
New York,
U.S.A.
Dram Catcher Construction ia an outstanding company and Fernando Lleras Jr.is a stand up guy. Peolple can post anything.

#2REBUTTAL Owner of company

Mon, December 11, 2006

As stated in a previous response to the same person. We do not install pools and have never installed a pool with a deck around it. This person must be confused and I'm getting the short end of the stick. If you would like to speak with the owner personnaly, our number is listed.We can provide many referances. If you are looking for a Home Improvement Contractor who stands by his word, look no further. Mention this ad and we will provide you with a 5 percent discount towards any home inprovement need you might have. Dream Catcher Construction is a buisness based on priciples and honor.

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